Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Hendricks

West Des Moines,IA

Summary

Encouraging leader and analytical problem-solver with talents for money handling, team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Godfather's Pizza
09.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sandwich Artist

SUBWAY®Restaurants
06.2021 - 09.2021
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.

Teacher's Assistant

Traditions Children's Center
09.2020 - 05.2021
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Maintained safety and security by overseeing students in recess environments.
  • Documented student progress and communicated with parents to keep informed.

Education

Diploma -

Urbandale High School
Urbandale, IA
05.2023

Skills

  • Money Handling
  • Customer Relations
  • Product and service knowledge
  • Self- Motivated
  • Teamwork and Collaboration
  • Problem Resolution
  • Multitasking Abilities
  • Time Management
  • Organizational Skills
  • Attention to Detail

Timeline

Assistant Manager

Godfather's Pizza
09.2021 - Current

Sandwich Artist

SUBWAY®Restaurants
06.2021 - 09.2021

Teacher's Assistant

Traditions Children's Center
09.2020 - 05.2021

Diploma -

Urbandale High School
Morgan Hendricks