Morgan Hezlep
Summary
A new college grad ready to find a full-time position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Caregiver
We Care Home Care
11.2020 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Office Assistant
Private Employers
11.2022 - 12.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Scheduled and coordinated travel arrangements for office staff members.
Server
Treesdale Country Club
05.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Dance Teacher and Choreographer
Ecclesia School of the Arts
08.2021 - 05.2022
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Planned routines for recitals and performances.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques.
- Collaborated with fellow teachers to develop a comprehensive dance curriculum for various age groups and skill levels.
Hostess, Server, Prep-cook
Hals Bar and Grill
06.2018 - 08.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
Student Teacher
Emotion Dance Academy
01.2015 - 06.2020
- Worked with classroom teachers to learn about current standards and best practices.
- Assisted with the management of classroom rules, procedures, and expectations to instill discipline and observance of conduct code.
- Promoted a positive and productive learning environment to increase engagement and rapport with students and teachers.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
Cashier
Chick-Fil-A
04.2016 - 05.2018
- This was my first job at which I started working at age 14
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor of Science - Business / Communications
Liberty University
Lynchburg, VA12.2023
High School Diploma -
North Hills High School
Pittsburgh, PA06.2020
Skills
- Active Listening
- Communication
- Customer Service
- Management Skills
- Patience
- Guest Engagement
- Team Collaboration
- Strong Work Ethic
- Attention to Detail
- Organizational Skills
- Team Leadership
- Reliable and Responsible
Accomplishments
- During my college years, I was chosen to be the team captain for the Division 1 Dance Team at Liberty University.
- Was awarded to be an honors student for my time throughout college.
Awards
Student athlete on the D1 dance team at Liberty University. (Present) Dean's List in 2021, Fall 2023
Timeline
Office Assistant
Private Employers
11.2022 - 12.2023
Server
Treesdale Country Club
05.2022 - 01.2023
Dance Teacher and Choreographer
Ecclesia School of the Arts
08.2021 - 05.2022
Caregiver
We Care Home Care
11.2020 - Current
Hostess, Server, Prep-cook
Hals Bar and Grill
06.2018 - 08.2020
Cashier
Chick-Fil-A
04.2016 - 05.2018
Student Teacher
Emotion Dance Academy
01.2015 - 06.2020
Bachelor of Science - Business / Communications
Liberty University
High School Diploma -
North Hills High School
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