Morgan Holloway
Chapel Hill,NC
Summary
Dynamic professional with a proven track record at Tobacco and Vape, enhancing customer experience and financial accuracy. Excelled in team leadership and money handling, significantly reducing discrepancies. Demonstrates exceptional decision-making and customer service skills, fostering positive relationships and operational excellence.
Innovative and goal-oriented Management professional committed to leadership. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Sales.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Tobacco and Vape
03.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Kennel Attendant
Southport Kennel
07.2019 - 02.2020
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
- Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
PCA
Parkview Nursing Home
02.2018 - 07.2019
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
Lead Teacher
Tiny Tots Child Development Center
11.2015 - 02.2018
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Developed and implemented classroom routines to address varying student needs.
Cashier
Academy Sports + Outdoors
09.2013 - 11.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
Education
Certificate - Early Childhood Education
Alamance Community College
Graham, NC10-2015
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
English
Full Professional
Timeline
Assistant Manager
Tobacco and Vape
03.2020 - Current
Kennel Attendant
Southport Kennel
07.2019 - 02.2020
PCA
Parkview Nursing Home
02.2018 - 07.2019
Lead Teacher
Tiny Tots Child Development Center
11.2015 - 02.2018
Cashier
Academy Sports + Outdoors
09.2013 - 11.2015
Certificate - Early Childhood Education
Alamance Community College
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