Morgan Hortman
Riverview,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Candor Grille
Tampa, FL
01.2024 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Accurately recorded orders on cash register and point-of-sale system.
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Issued receipts, refunds, credits or change due to customers.
Aesthetician
MBH Beauty
Brandon, FL
08.2019 - Current
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Built positive client relationships and guided clients through treatments.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
Server
Tijuana Flats
Brandon, FL
06.2015 - 01.2017
- Followed health safety guidelines when preparing and serving food products.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
License: Aesthetician -
Summit Salon Academy
Tampa, FL08-2019
High School Diploma -
Bloomingdale High School
Valrico, FL05-2012
Skills
- Inbound and Outbound Calling
- Sales closing
- Adaptive team player
- Courteous demeanor
- Problem-solving abilities
- Product Knowledge
- Complaint resolution
- Report Generation
Timeline
Customer Service Representative
Candor Grille
01.2024 - Current
Aesthetician
MBH Beauty
08.2019 - Current
Server
Tijuana Flats
06.2015 - 01.2017
License: Aesthetician -
Summit Salon Academy
High School Diploma -
Bloomingdale High School
Similar Profiles
Amy KelseyAmy Kelsey
Fifth Grade Classroom Teacher at Candor Elementary SchoolFifth Grade Classroom Teacher at Candor Elementary School
Francisco "Frank" SaezFrancisco "Frank" Saez
Foreman Electrician at Candor ElectricForeman Electrician at Candor Electric
MARY ALEENA KUTTIPURATH SABUMARY ALEENA KUTTIPURATH SABU
Physiotherapist at Candor Aura WellnessPhysiotherapist at Candor Aura Wellness