
Dedicated Customer Order Specialist known for finding effective solutions to customer issues. A driven individual always willing to go the extra mile to get the job done correctly.
As the Customer Order Specialist, I was responsible for overseeing the successful install of different home improvement projects, handling complaints, and worked with management to ensure there was proper follow-up with customers on installs and special orders.
I won several Homer Awards for my Customer Service skills, having gone Platinum twice and Diamond one.
I also took a class called the Leadership Development Program to strengthen my leadership skills
As a Commercial Sales Specialist, I worked hand in hand with commercial contractors to ensure that they had the correct materials to complete their projects.
I drove sales to further benefit the store and the company.
I was recognized as one of the top associates in regards to Credit applications.
I won the Shawnee Chamber of Commerce's Employee of the Month Contest.
As a Front End Supervisor, I oversaw the day-to-day operations of the front end of a corporate store.
I assisted with other operations within the store.
Microsoft Office
Issue acknowledgement and resolution
Accurate order fulfillment
Written and oral communication
Account management