MORGAN LAMB
Portland,OR
Summary
With a strong background in customer service and experience in the restaurant and bartending industry, I bring a versatile skill set to any role. Focused on continuous improvement and goal achievement, I am recognized for my consistent attention to detail and ability to create a welcoming atmosphere for both my team and customers.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Dimos Apizza
05.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
Bar Maven
01.2022 - 04.2023
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
Manager
Bodega PDX
08.2021 - 04.2023
- Monitored employee work to assess performance and train according to skills needed for business productivity
- Prepared schedules and assignments to meet short- and long-term business demands
- Filled specific supply needs by locating and evaluating what was necessary for the store
Customer Service Representative
Waste Connections of Washington
01.2019 - 01.2021
- Investigated and resolved customer concerns related to order inquiries and service issues
- Maximized customer satisfaction by anticipating needs and consistently offering educated support
- Protected customer and company information with strict use of established security procedures
Education
High School Diploma -
Summit View High School
Brush Prairie, WA06.2017
Skills
- Food Handler/Liquor License
- Exceptional customer service
- Point of sale operation
- Strong work ethic
Timeline
Server/Bartender
Dimos Apizza
05.2023 - Current
Bartender
Bar Maven
01.2022 - 04.2023
Manager
Bodega PDX
08.2021 - 04.2023
Customer Service Representative
Waste Connections of Washington
01.2019 - 01.2021
High School Diploma -
Summit View High School
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