Morgan Lobban
Hamden
Summary
Customer-focused professional offering strong background in hospitality. Stays on top of fast-paced work by diligently completing assignments and looks for opportunities to help others. Keeps strict compliance with health and safety requirements.
Overview
5
5
years of professional experience
4045
4045
years of post-secondary education
1
1
Certification
Work History
Hospitality Worker
Yale University
New Haven
09.2024 - Current
- Provided exceptional customer service in dining facilities across campus.
- Maintained cleanliness and organization of food service areas.
- Assisted in food preparation and presentation for events.
- Trained new staff on safety protocols and service standards.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Restocked supplies of condiments, beverages and other items as needed.
Customer Service Associate Cashier
CVS Pharmacy
Hamden
04.2021 - 01.2025
- Assisted customers with product inquiries and service requests.
- Processed transactions efficiently using point-of-sale systems.
- Managed inventory levels and restocked shelves as needed.
- Collaborated with team members to maintain a clean work environment.
- Handled customer complaints with empathy and professionalism.
Education
Certificate - Sterile Processing
The Ramirez Institute of Sterile Processing
Middletown, CT 05.2024 - 08.2024
AA - Liberal Arts and Sciences
Gateway Community College
New Haven, CTHigh School Diploma -
Hamden High School
Hamden, CTSkills
- Workplace safety
- Cash Register Operation
- Customer Assistance
- Store Opening and Closing
- Pharmaceutical Sales
- Food presentation
- Team training
- Inventory management
- Cleaning standards
- Problem solving
- Time management
- Multitasking
Certification
Certified Sterile Processing and Distribution (CBSPD), 02/01/25
Timeline
Hospitality Worker
Yale University
09.2024 - Current
Certificate - Sterile Processing
The Ramirez Institute of Sterile Processing
05.2024 - 08.2024
Customer Service Associate Cashier
CVS Pharmacy
04.2021 - 01.2025
AA - Liberal Arts and Sciences
Gateway Community College
High School Diploma -
Hamden High School