Morgan Lunsford
Middletown
Summary
Dynamic supervisor with a proven track record at Elevance Health, enhancing team productivity through effective operations management and conflict resolution. Skilled in training and mentoring, I improved customer satisfaction by addressing concerns promptly. Committed to continuous improvement, I foster collaboration and drive results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Supervisor
Elevance Health
11.2021 - 02.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for associates.
Style Team Member
Target
03.2020 - 09.2021
- Increased revenue by upselling complementary products and suggesting outfit pairings for customers.
- Boosted sales through effective product knowledge and up-to-date trend awareness.
- Participated in ongoing training sessions to strengthen product knowledge, selling techniques, and store policies understanding.
- Implemented feedback from management to improve individual performance continuously throughout employment tenure at the companystore.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Education
No Degree - Medical Billing And Coding
DeVry University
Cincinnati, OH06-2025
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Team building
- Attention to detail
- Operations management
- Process monitoring and improvement
- Conflict resolution
- Employee development
- Teamwork and collaboration
- Multitasking
- Time management
- Reliability
- Audit reporting
- Team collaboration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 25 staff members.
- Facilitated new hire training of 20 new team members in office.
Timeline
Supervisor
Elevance Health
11.2021 - 02.2025
Style Team Member
Target
03.2020 - 09.2021
No Degree - Medical Billing And Coding
DeVry University
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