Morgan Mcfarland
Bay City,MI
Summary
Dynamic and detail-oriented professional seeking an intermediate administrative position in a collaborative office environment. Proven ability to streamline operations, enhance productivity, and support team objectives through effective communication and organizational skills. Committed to delivering high-quality administrative support while fostering a positive workplace atmosphere. Eager to contribute to organizational success by leveraging expertise in office management and problem-solving.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
WILDFIRE CREDIT UNION
Saginaw, MI
10.2023 - Current
- Prepare loan reports for monthly board meetings, double check employee loans, post charge off and bankruptcy payments, assist the loan, collections and mortgage departments with paperwork, run the Skip A Pay program, assist the chief of lending, handle credit disputes, assist fellow employees with any questions about these duties listed, month end duties, reports requiring basic accounting knowledge
Consumer Loan Processor
WILDFIRE CREDIT UNION
Saginaw, MI
09.2019 - Current
- Prepare loan paperwork, coordinates loan closings, post loan closing related activities, answers internal/external questions, assists member questions pertaining to loan payoff/balances/promotions, maintains department files, miscellaneous clerical functions, and assists in obtaining titles
Teller
Chemical Bank
Bay City, MI
05.2018 - 09.2019
- Duties: Collections, Problem solving, Financial advisor, Critical thinking, Skip tracing, Communication
Account Representative/Collector
Gateway Financial Solutions
Saginaw, MI
09.2017 - 05.2018
- Duties: Collections, Problem solving, Financial advisor, Critical thinking, Skip tracing, Communication
Receptionist
John M Buday
Essexville, MI
10.2016 - 09.2017
- Duties: Answering phones, filing, clerical duties, prior authorizations, checking insurance
Member Service Representative
FinancialEdge Credit Union
Bay City, MI
02.2014 - 10.2016
- Supervisor: Lynne Zanotti
- Duties: cash handling, opening new accounts, cross selling, loan applications, garnishments
Shift Leader
WaterFront Market
Bay City, MI
08.2011 - 02.2014
- Supervisor: Greg Schultz
- Duties: Direct shift team, Food prep, Assist ordering process, Customer service
Education
Associate of Arts - Business Management
Delta College
University Center, MI05-2018
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ARENAC ISD CAREER CENTER
Bay City, MI06-2010
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BAY CITY CENTRAL HIGH SCHOOL
Bay City, MI06-2010
Skills
- Cash transaction processing
- Cash handling expert
- Effective communication skills
- Customer support expertise
- Credit union operations
- Customer interaction skills
- Office administration expertise
- Experienced receptionist
- Call handling experience
- Proficient in retail sales
- Administrative support
Timeline
Administrative Assistant
WILDFIRE CREDIT UNION
10.2023 - Current
Consumer Loan Processor
WILDFIRE CREDIT UNION
09.2019 - Current
Teller
Chemical Bank
05.2018 - 09.2019
Account Representative/Collector
Gateway Financial Solutions
09.2017 - 05.2018
Receptionist
John M Buday
10.2016 - 09.2017
Member Service Representative
FinancialEdge Credit Union
02.2014 - 10.2016
Shift Leader
WaterFront Market
08.2011 - 02.2014
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ARENAC ISD CAREER CENTER
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BAY CITY CENTRAL HIGH SCHOOL
Associate of Arts - Business Management
Delta College