Open To Work
Mariah Pointer
Bedrock Property Management
Green Bay,WI
Work Preference
Desired Job Title
Assistant Community DirectorLeasing ConsultantWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridLocation:
Green Bay, WI, USOpen to relocation:
YesMinimum Desired Compensation
$25/hrImportant To Me
Career advancementWork-life balanceHealthcare benefitsFlexible work hoursWork from home optionCompany CulturePersonal development programsSummary
Detail-oriented Assistant Community Director with expertise in optimizing residential operations. Skilled in resident services, leasing support, and administrative management, ensuring effective collaboration with vendors and teams. Focused on enhancing community relationships and resident satisfaction through innovative solutions and proactive engagement.
1
Language
1
Certificate
14
Years of experience
Work History
Assistant Community Director
2 Months- Supported daily operations of multifamily apartment community, enhancing resident satisfaction.
- Support occupancy goals through leasing, marketing, and resident retention efforts.
- Delivered exceptional customer service and effectively resolved resident concerns, fostering positive community relations.
- Collect rent, monitor delinquent accounts, and maintain accurate resident files.
- Coordinated maintenance requests, ensuring timely service completion to maintain resident satisfaction and property standards.
- Assist with the daily operations of a multifamily apartment community.
- Ensure compliance with Fair Housing regulations and company policies.
- Utilize property management software to manage resident accounts and daily operations.
Leasing Consultant
3 Months- Traveled to various local towns and cities to perform property showings for prospective tenants.
- Conducted property showings in various local towns and cities, showcasing available units to prospective tenants.
- Prequalified prospective tenants for property showings by reviewing basic eligibility and housing requirements.
- Connected clients and tenants with the appropriate department to address leasing, maintenance, and customer service needs.
- Facilitated connections between clients, tenants, and appropriate departments to effectively address leasing, maintenance, and customer service inquiries.
- Ensured professional communication and high-quality customer service during all interactions with tenants and prospects.
Leasing Consultant
2 Months- Guided prospective residents in understanding apartment availability and pricing options.
- Conducted guided tours of the community and apartment units for prospective residents.
- Answered phone calls, emails, and in-person inquiries.
- Helped complete rental applications and basic paperwork.
- Provided customer service support to current residents.
- Delivered responsive customer service to current residents, addressing their needs and concerns.
Barista/Cashier
3 Months- Prepared and served specialty coffee and espresso beverages, ensuring quality and presentation met customer preferences.
- Operated POS system to process cash, credit, and mobile payments efficiently and accurately, enhancing customer experience.
- Maintained cleanliness and organization of café, ensuring welcoming atmosphere for customers.
Sales Representative
2 Years 3 Months- Facilitated sales of smoke products, vapes, hookah, enhancing customer selection.
- Delivered friendly and knowledgeable customer service to enhance client experience.
- Developed and maintained strong customer relationships to drive repeat business.
- Provided product knowledge training to new team members, enhancing overall sales effectiveness.
- Executed promotional campaigns to boost product visibility and customer engagement.
Sales Representative
1 Year 5 Months- Sold various smoke products, including vapes and hookah, contributing to overall sales growth.
- Delivered exceptional customer service to enhance client satisfaction.
- Cultivated strong relationships with clients to enhance customer satisfaction and retention.
- Developed comprehensive product knowledge to effectively address customer inquiries and needs.
- Executed daily sales strategies to achieve revenue targets while maintaining high service standards.
Orthodontic Assistant
11 Months- Applied and removed braces and other orthodontic appliances, including retainers and Invisalign.
- Achieved certifications in radiology, infection control, and general dentistry to enhance professional qualifications.
- Took X-rays, photos, and IOC scans.
- Hold certifications in Radiology, Infection Control and General Dentistry.
- Stocked supplies, performed clerical data entry, and charted patient treatment.
- Delivered exceptional customer service during all interactions, ensuring patients left satisfied and informed.
Nanny
3 Years- Created a fun, secure, inspiring, and comfortable environment.
- Supervised children during parents' vacations, business trips, or work-related meetings, ensuring their safety and engagement.
- Prepared nourishing meals and snacks for children.
- Maintained a clean and organized environment for 2 children daily.
- Maintained a clean and organized environment while responsible for 2 children daily.
Deli Attendant
5 Years 9 Months- Managed food preparation and handling procedures, ensuring fast customer service to meet customer requests.
- Responsible for managing food preparation and handling procedures while providing fast customer service to requests.
- Conducted training for new employees on company policies and maintained company standards.
- Oversaw the daily operations of the deli department.
Education
Dental Assisting - Certified Dental Assistant
Upper secondary education
Skills
Tenant onboarding
Tenant support
Property leasing
Property showing
Customer service
Customer inquiry handling
Inquiry resolution
Customer retention
Relationship management
Sales transactions
Direct sales
Closing sales
Prospecting
Marketing strategies
Event coordination
Administrative support
Clerical support
Document preparation
Data entry
Organizational management
Leadership
Time management
Phone communication skills
Phone etiquette
Effective communication
Collaborative work
Detail-oriented
Computer literacy
Microsoft Office
Excel
Word
PowerPoint
Google Workspace
Windows
Outlook
Technical skills
Computer operation
POS
Cash handling
Cash transaction processing
Billing resolution
Record keeping
Filing
Food preparation
Food safety
Production safety standards
OSHA
Infection prevention
Laboratory experience
Dental assisting
Chairside assisting
Dental office experience
Dental receptionist
Dental nomenclature
Dental terms
Eaglesoft
Dentrix
Micrometer
Hand tool operation
Assembly
Facility management
Hospitality management
Guest services
Hotel experience
Hospitality
Manufacturing
Sales office
Customer interactions
Client phone interaction
Phone support
Math
Typing
Stocking
Data research
Service management
Detail-oriented
Administrative experience
Sales office
Resident relations
Guest services
Hospitality management
Dental terms
Retail marketing
Cash transaction processing
Outlook
Hand tool operation
Hotel experience
Office administration
Data research
Computer skills
Certification
- Infection Control Certification
- Certified Dental Assistant
- Radiation Health & Safety Certification
Languages
English
Timeline
Assistant Community Director
Bedrock Property Management
06.2026 - Current
Leasing Consultant
Ruesch Management
02.2026 - 05.2026
Leasing Consultant
Career Strategies, Inc.
12.2025 - 02.2026
Barista/Cashier
The Shop on Main
09.2025 - 12.2025
Sales Representative
Six Six Z Vapor
08.2022 - 11.2024
Sales Representative
The Vault Modern Smoke and Vapor
02.2021 - 07.2022
Orthodontic Assistant
Scott’s Orthodontics
09.2019 - 08.2020
Nanny
Frazier Family Nanny
06.2016 - 06.2019
Deli Attendant
Wagner Shell Gas Station
11.2012 - 08.2018
Centura College
Dental Assisting from Certified Dental Assistant
Additional Information
Authorized to work in the US for any employer