Shanique Jackson
Marietta,GA
Summary
Results-driven multifamily housing professional with nearly five years of progressive experience with Aldridge at Town Village Apartments, advancing from top-performing Leasing Consultant to Assistant Manager. Recognized multiple times as a top leasing professional and recipient of customer service excellence awards for consistently delivering exceptional prospect and resident experiences. Highly knowledgeable in leasing operations, resident relations, application processing, lease administrative functions, and accounting support. Trusted by leadership to assist with training and development of leasing associates and management team members. Dependable, professional, and committed to maintaining operational excellence while contributing to team performance, resident satisfaction, and overall community success.
Overview
4
4
years of professional experience
Work History
Community Assistant Manager
Preferred Apartment Communities
Marietta, Georgia
07.2025 - Current
- Managed leasing office operations, ensuring smooth daily activities and communication.
- Oversaw the collection of rent payments from tenants.
- Implemented community policies to enhance resident satisfaction and compliance.
- Coordinated resident events to promote community engagement and participation.
- Assisted in developing and implementing community-wide initiatives.
- Facilitated move-in and move-out processes for residents efficiently.
- Assisted residents with inquiries and resolved community issues promptly.
- Supported maintenance team by scheduling repairs and tracking service requests.
- Prepared monthly reports summarizing activities, expenses, occupancy rates.
Leasing Consultant
Preferred Apartment Communities
Marietta, Georgia
09.2022 - 07.2025
- Conducted informative and personalized tours, resulting in new leases.
- Assisted prospective tenants with property tours and leasing inquiries.
- Managed lease documentation and ensured compliance with company policies.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Utilized property management software to track leads and tenant information.
- Developed promotional materials to enhance property visibility and attract renters.
Skills
- Property management
- Lease administration
- Regulatory compliance
- Financial reporting
- Tenant onboarding
- Customer relationship management
- Data analysis
- Community engagement
- Community outreach
- Conflict resolution
- Staff training
- Teamwork
Timeline
Community Assistant Manager
Preferred Apartment Communities
07.2025 - Current
Leasing Consultant
Preferred Apartment Communities
09.2022 - 07.2025