Summary
Overview
Work History
Education
Skills
Clinical experience
Certification
Timeline
Generic

Morgan Mack

Windsor,CT

Summary

Skilled and compassionate professional with experience in patient care, medical record management, and administrative support, with a strong foundation built through roles in healthcare, education, and customer service. Proven ability to put patients at ease while delivering high-quality support to physicians and healthcare teams.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Bloomfield Healthcare Center
07.2024 - Current
  • Welcomed patients and managed high-volume calls and front desk operations.
  • Handled patient information and administrative tasks in compliance with regulations.
  • Created and maintained patient charts to support quality resident care.

Hostess

The Capital Grille
10.2023 - Current
  • Welcomed and seated guests, managed restaurant seating flow, and responded to inquiries, ensuring a positive and efficient guest experience.
  • Providing appropriate, superior customer service especially during our peak season (holiday season).

Assistant Teacher/Instructional Tutor

Solterra Academy
08.2022 - 09.2023
  • Supported students with Autism and other disabilities through personalized instruction.
  • Applied TCI strategies to ensure a safe and supportive classroom.
  • Maintained data records, contributed to IEP assessments, and participated in IEP meetings.

Education

Associate of Science - Diagnostic Medical Sonography

American Institute
West Hartford, CT
10.2025

Bachelors of Science - Fashion Merchandising & Retailing

Johnson & Wales University
Providence, RI
08-2020

Skills

  • Diagnostic Imaging
  • Time management
  • Patient Care and Support
  • Record keeping and data management
  • Communication and collaboration
  • Self-management

Clinical experience

  • Connecticut Children’s Medical Center (CCMC) – Hartford, CT - Feb 2025–April 2025
  • St. Vincent’s Medical Center MFM – Bridgeport, CT - April 2025–July 2025
  • Hartford Hospital – Hartford, CT - July 2025–Oct 2025

Certification

BLS (Basic Life Support) – 2024

Timeline

Front Desk Receptionist

Bloomfield Healthcare Center
07.2024 - Current

Hostess

The Capital Grille
10.2023 - Current

Assistant Teacher/Instructional Tutor

Solterra Academy
08.2022 - 09.2023

Associate of Science - Diagnostic Medical Sonography

American Institute

Bachelors of Science - Fashion Merchandising & Retailing

Johnson & Wales University

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Morgan Mack