Morgan Maracle
Milton
Summary
Dedicated member service representative with a focus on exceptional support and effective communication. Skilled in problem-solving and account management, ensuring member inquiries are resolved promptly.
Overview
6
6
years of professional experience
Work History
Member Service Representative-Contractor
TEKsystems
Pensacola
10.2025 - Current
- Educated members on product features and services, enhancing their understanding and usage of offerings.
- Maintained up-to-date knowledge of company policies and procedures, ensuring accurate information delivery to members.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Greeted customers warmly, fostering a positive and welcoming environment.
Office Assistant
All-1-Son Plumbing
Pace
01.2023 - 10.2025
- Organized filing systems for customer records and service documentation to ensure easy access and retrieval.
- Executed accurate data entry tasks into various computer systems, supporting efficient information management.
- Handled message delivery and errands, facilitating smooth office operations.
Cashier
Sonnys BBQ
Pace
10.2021 - 01.2023
- Ensured cleanliness and organization of dining area to enhance customer experience.
- Coordinated with team members to streamline operations during peak hours.
- Addressed customer concerns swiftly to maintain satisfaction and loyalty.
Patient Care Technician
Navarre Gardens
Navarre
09.2022 - 11.2022
- Delivered direct patient care and assisted with daily living activities to enhance patient comfort and well-being.
- Contributed to clean and safe patient environment, ensuring adherence to health and safety standards.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Facilitated daily living activities by serving meals, feeding, and safely positioning patients to promote mobility and comfort.
Host
Grover T’s
Milton
08.2022 - 10.2022
- Greeted guests warmly upon arrival at the restaurant.
- Provided menus and explained daily specials to patrons effectively.
- Monitored dining area for cleanliness and addressed any concerns promptly.
Host
Black Sheep Tavern
Pensacola
08.2021 - 10.2021
- Coordinated table assignments and managed guest needs to support servers.
- Ensured cleanliness of lobby area by wiping down tables and chairs.
- Anticipated customer needs to deliver excellent service.
Food Service Worker
Smoothie King
Pace
09.2020 - 08.2021
- Ensured compliance with food safety regulations regarding sanitation, food handling, and storage.
- Prepared smoothies and food items, ensuring adherence to standardized recipes for consistent quality.
- Tracked supplies and restocked items to maintain optimal inventory levels.
Education
High School Diploma -
Victory Performing Arts Academy
Pace, FL02-2022
Skills
- Customer relationship management
- Account management
- Customer data management
- Financial transactions
- Regulatory compliance
- Product knowledge
Timeline
Member Service Representative-Contractor
TEKsystems
10.2025 - Current
Office Assistant
All-1-Son Plumbing
01.2023 - 10.2025
Patient Care Technician
Navarre Gardens
09.2022 - 11.2022
Host
Grover T’s
08.2022 - 10.2022
Cashier
Sonnys BBQ
10.2021 - 01.2023
Host
Black Sheep Tavern
08.2021 - 10.2021
Food Service Worker
Smoothie King
09.2020 - 08.2021
High School Diploma -
Victory Performing Arts Academy