Morgan Marxer
Nashville,TN
Summary
Dynamic, dependable, and genuine professional proficient at customer service and business operations in a variety of industries. Organized and passionate candidate with strong organizational skills and the eagerness to take the next step in their career as a team-player to help achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Account Executive
Calculated Hire
03.2022 - Current
- Regularly engaged in face-to-face client interactions via cold outreach, thus developing relationships with hiring managers to understand and assist in their human capital solutions.
- Resourcefully prospected and generated new leads and business opportunities based off of local and national research finds.
- Exceeded KPI's for 150-200 cold contacts to clients weekly, striving to break into cold territory.
- Hosted monthly client out-of-office events for 1-30 high-level clients over meals, happy hours, tailgates, and/or local NFL - MiLB - NHL events.
- Cross-sold consulting services with our local HIT and IT sister companies to clients to secure additional business and grow revenue streams.
- Prepared extensive proposals outlining human capital solutions based on challenges and pain points expressed by hiring managers.
- Collaborated with designated recruiters to source for prospective candidates on the open market via Indeed, LinkedIn, and Dice.
- Tracked activity, prepared and maintained records for sales leads and accounts through the CRM system, Salesforce.
- Traveled to client headquarters for on-site meetings, project support proposals, and establishing a relationship-first approach to consulting.
Lead Bartender
Bar East Nashville
02.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained 4 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Assured alcoholic beverages were well-stocked and organized to meet expected demands reducing wasted stock.
- Consulted with manager(s) to organize special events and promotions & served high customer volumes during events, nights, and weekends.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Assistant General Manager
LA Fitness
09.2021 - 02.2022
- Negotiated membership contracts to sustain competitive prices and present quality packages catered to the customer.
- Assisted Customer Sales Representatives in closing on ~4-6 new memberships every 10 customers.
- Trained new employees on proper protocols and customer service standards.
- Motivated and disciplined employees to maximize performance for 6 Customer Sales Representatives.
- Broke top sales draw of 25 and 50 memberships within the first two months in the role.
- Actively performed formal fitness and body composition assessments.
- Established a local vendor network for Membership Appreciation Day each month.
Education
Bachelor of Arts - Kinesiology Major, Management Studies Minor
St. Olaf College
Northfield, Minnesota05.2021
Skills
- Client Relationship-Building
- Suggestive Selling
- Database Management
- Interpersonal Skills
- Event Coordination
- Workflow Efficiency
- Research and Analysis
- Performance Improvement
Certification
- CPT - Certified Personal Trainer
Timeline
Lead Bartender
Bar East Nashville
02.2023 - Current
Account Executive
Calculated Hire
03.2022 - Current
Assistant General Manager
LA Fitness
09.2021 - 02.2022
Bachelor of Arts - Kinesiology Major, Management Studies Minor
St. Olaf College
- CPT - Certified Personal Trainer
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