Morgan McCollum
East Lansing,MI
Summary
Dynamic and reliable server with a strong work ethic, honed at Brookshire Inn & Golf Club. Expert in cash handling and guest engagement, consistently delivering exceptional customer service. Proven ability to train new staff and maintain a clean, organized dining environment, ensuring a memorable experience for all guests.
Overview
2
2
years of professional experience
Work History
Server
Brookshire Inn & Golf Club
06.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Assisted with menu recommendations, enhancing guest dining experience through personalized service.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Service Cashier
Taco Bell
01.2025 - 08.2025
- Managed cash drawer, ensuring accuracy during shifts.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Assisted in training new cashiers on operational procedures and policies.
Education
High School Diploma -
East Lansing High School
East Lansing, MISkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Task prioritization
- Multitasking and organization
- POS operation
- Server training
- Buffet setup and takedown
Timeline
Service Cashier
Taco Bell
01.2025 - 08.2025
Server
Brookshire Inn & Golf Club
06.2024 - Current
High School Diploma -
East Lansing High School