Morgan Merritt
Tuscaloosa,AL
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Versatile with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Punctual and honest cashier with solid background in stressful environments. Satisfies customers with exceptional service. Well-rounded with a year of experience taking payments from customers. Expert at receiving orders, arranging products in store and processing transactions.
Overview
2
2
years of professional experience
Work History
Waitress
Taziki's Mediterranean Cafe
Tuscaloosa, AL
08.2022 - Current
- Checked back with customers throughout meal service to ensure satisfaction.
- Followed all safety and sanitation regulations when handling food or drinks.
- Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Performed basic math calculations when computing bills for customers' meals.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted customers, answered questions and recommended specials to increase profits.
Cashier Team Leader
Chic-Fil-A
Tuscaloosa, AL
10.2021 - 08.2022
- Facilitated and logged store opening, closing and shift changes.
- Helped customers complete purchases, locate items and join reward programs.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained stock to meet expected customer demand.
- Answered customer questions and helped find specific items.
- Received and processed customer payments.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
Shelton State Community College
Tuscaloosa, AL05.2024
Skills
- Cash Handling
- Teaching Pedagogy
- Store Opening and Closing
- Cash Register Operation
- Transaction Approvals
- Team Contribution
- Cooperative Attitude
- Feedback Acceptance
- Stocking and Replenishing
- Inventory Stocking
- Customer Service
- Team Leadership
- Trash Removal
- Price Memorization
- Serving Expertise
- Upselling
- Table Bussing
- Ordering Procedures
- Item Promotion
- Sales Expertise
Timeline
Waitress
Taziki's Mediterranean Cafe
08.2022 - Current
Cashier Team Leader
Chic-Fil-A
10.2021 - 08.2022
High School Diploma -
Shelton State Community College
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