Morgan Nevills
Fort Wayne,IN
Summary
Team leader with drive and motivation. With experience in entry level management. Penn Station East Coast Subs and Big League Barbers helped develop communication and multitasking skills. Excelled in planning and organization. Helped increase team performance and customer satisfaction by consistently setting and achieving goals.
Overview
2
2
years of professional experience
Work History
Manager
Penn station east coast subs
Fort Wayne, IN
08.2022 - 09.2024
- Reviewed completed work to verify consistency, quality, and conformance.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Made meals in accordance with company standards and requirements.
- Scrubbed walls to remove scuff marks or stains.
- Assisted customers with their questions.
- Monitored staff performance and addressed issues.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Completed and managed all necessary paperwork efficiently.
Receptionist
Big League Barbers
Fort Wayne, IN
06.2022 - 12.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Greeted visitors and provided them with assistance.
- Coordinated and managed appointment bookings.
- Scheduled appointments efficiently.
- Dusted furniture, machines or equipment.
- Provided assistance with laundry services when needed.
- Managed the folding and organization of laundry to maintain a tidy and welcoming environment.
- Maintained inventory of office supplies to ensure availability for daily operations.
- Greeted and assisted visitors with a friendly and professional demeanor.
Education
High School Diploma -
North Side High School
475 E State Blvd, Fort Wayne IN 4680505-2024
Skills
- Goal setting
- Task delegation
- Sales techniques
- Work prioritization
- Complex Problem-solving
- Workforce management
- Project planning
- Safety procedures
- Clear communication
Timeline
Manager
Penn station east coast subs
08.2022 - 09.2024
Receptionist
Big League Barbers
06.2022 - 12.2022
High School Diploma -
North Side High School
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