Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan New

Lawreceville

Summary

Detail-oriented team member recognized for exceptional customer service and effective patient communication. Proven ability to create welcoming environments and resolve customer issues, enhancing operational efficiency and guest satisfaction. Extensive experience in fast-paced dining settings with a focus on attention to detail and fostering positive guest experiences. Collaborative approach with team members to improve service quality and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Server

Johnny's New York Pizza
Buford
03.2025 - Current
  • Took and processed customer orders accurately and efficiently.
  • Collaborated with kitchen staff to ensure timely food preparation.
  • Responded to customer inquiries and resolved issues promptly.

FOH Team Member

City Barbecue
Snellville
09.2022 - 02.2025
  • Supported food preparation and assembly, ensuring timely order fulfillment and customer satisfaction.
  • Maintained cleanliness and organization of dining and service areas.
  • Interacted with customers to provide friendly service and promptly resolve concerns.
  • Participated in training new team members on operational procedures and standards.
  • Resolved customer complaints professionally, implementing effective solutions to enhance satisfaction levels.

Daycare Assistant

Fountain Park Academy
Lawrenceville
01.2022 - 08.2022
  • Supervised children during playtime, ensuring adherence to safety protocols to create a secure environment.
  • Facilitated group activities to enhance social interaction and foster teamwork among children.
  • Assisted teachers in daily lesson preparations and classroom activities.
  • Maintained classroom cleanliness by organizing toys, sanitizing surfaces, and vacuuming rugs to support a healthy learning space.

Sterilization Technician

Smile Atlanta
Johns Creek
06.2020 - 11.2021
  • Sterilized dental instruments using autoclaves and ultrasonic cleaners.
  • Maintained accurate records regarding all activities associated with the sterilization process.
  • Maintained cleanliness and organization of the sterilization area and equipment.
  • Collaborated with dental team to ensure timely availability of sterile instruments.

FOH Team Member

Chic-Fil-A
Lilburn
03.2019 - 01.2020
  • Delivered exceptional customer service in fast-paced restaurant environment, enhancing guest satisfaction.
  • Coordinated with team members to optimize workflow during peak hours, supporting seamless service.
  • Ensured cleanliness and organization of dining and service areas, contributing to a positive dining experience.
  • Adhered to food safety guidelines while handling and serving menu items.

Education

Some College (No Degree) - Diagnostic Medical Sonography

Gwinnett Technical College
Lawrenceville, GA
04-2026

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Positive guest interactions
  • Memory retention
  • Positive and professional
  • Attention to detail
  • Patient communication

Timeline

Server

Johnny's New York Pizza
03.2025 - Current

FOH Team Member

City Barbecue
09.2022 - 02.2025

Daycare Assistant

Fountain Park Academy
01.2022 - 08.2022

Sterilization Technician

Smile Atlanta
06.2020 - 11.2021

FOH Team Member

Chic-Fil-A
03.2019 - 01.2020

Some College (No Degree) - Diagnostic Medical Sonography

Gwinnett Technical College
Morgan New