Morgan Painting
Lakeland
Summary
Versatile and dedicated, with a proven track record at Cracker Barrel for exceptional customer service and strong multitasking abilities. Skilled in cash handling and team support, I excel in high-pressure environments, ensuring guest satisfaction and efficient operations. My experience spans food service to healthcare, highlighting my adaptability and commitment to excellence. Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrel
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Scaffold Helper
Westinghouse Electric Company
08.2024 - 11.2024
- Collaborated with team members to efficiently dismantle scaffolding when projects were completed.
- Followed OSHA regulations and safety standards when installing and working with scaffolding.
- Assisted in loading and unloading scaffolding materials, ensuring proper transportation to and from job sites.
- Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
Patient Care Assistant
Lakeland Regional Health Medical Center
10.2020 - 08.2024
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Merchandise Team Member
Lowe's
06.2019 - 10.2020
- Optimized merchandise displays for enhanced visual appeal and easier navigation.
- Maintained a clean sales floor by adhering to sanitation protocols ensuring a safe shopping experience for customers.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Crew Trainer
McDonald's
06.2018 - 06.2019
- Trained other employees in customer service, food safety, and performance requirements.
- Provided coaching and mentoring to employees.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Associate of Science - Nursing
Keiser University
Lakeland05-2028
High School Diploma -
Strawberry Crest High School
Dover, FL08-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Team member support
- Positive and professional
- Warm and friendly
- Team player
Accomplishments
- Resolved product issue through consumer testing.
- Developed improved tracking and assessment system to increase patient care standards.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- First Aid Certification - American Red Cross.
- OSHA Certified
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Annual Generic Awareness
- Annual HRA Briefing
- Annual Issues and Concerns
- Asbestos Awareness - Nuclear
- APM-Personal Protective Equipment
- Complete and Accurate Reporting of Information Control of Combustible and Flammable Material
- Electrical Safety NON-QUALIFIED
- Environmental Awareness - Nuclear
- Material Handling
- NET CST: Confined Space Training ALTAIR
- NET FME Area Monitor: Foreign Material Exclusion Area Monitor
- NET FME: Foreign Material Exclusion Training
- NET FP: Fall Protection
- NET FWT: Fire Watch Training
- NET Scaffold Safety Training
- NET Supplemental Worker-PAT
- NET Supplemental Worker-RWT
- Nuclear Cyber Security Awareness Training
- Nuclear Human Performance Training, PI-AA-5000
- Procedure Use and Adherence, AD-AA-102
- Work Order Holder (Nuclear Fleet)
Languages
English
Timeline
Server
Cracker Barrel
11.2024 - Current
Scaffold Helper
Westinghouse Electric Company
08.2024 - 11.2024
Patient Care Assistant
Lakeland Regional Health Medical Center
10.2020 - 08.2024
Merchandise Team Member
Lowe's
06.2019 - 10.2020
Crew Trainer
McDonald's
06.2018 - 06.2019
Associate of Science - Nursing
Keiser University
High School Diploma -
Strawberry Crest High School
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