Morgan Powers
Seattle,Washington
Summary
Detail-oriented and organized professional with over five years of experience in management, customer service, and administrative roles. Seeking a position to leverage skills in management, client relations, and project coordination to support and contribute to the efficiency and success of the organization.
Overview
8
8
years of professional experience
Work History
General Manager
Robert Leonard Salon & Spa
09.2019 - Current
- Managed a team of 25 employees in a fast-paced retail environment.
- Led recruitment and created and conducted onboarding training, highlighting leadership and instructional capabilities.
- Oversaw day-to-day operations, including inventory management and staff scheduling.
- Developed and implemented marketing strategies, showcasing organizational and planning skills.
- Coordinated with sales representatives and local organizations, strengthening collaborative and networking abilities.
Sales Associate
Amazon Books
08.2019 - 09.2019
- Met and exceeded sales targets by upselling and cross-selling products and subscriptions to customers.
- Provided exceptional customer support, aiding in product discovery and technical assistance.
- Managed and organized merchandise displays to promote sales in a fast-paced retail environment.
Front Desk Manager
Rex Capitol Hill
01.2018 - 12.2018
- Scheduled shifts and monitored staff performance to ensure smooth front desk operations.
- Resolved guest complaints and ensured high levels of customer satisfaction.
- Managed front desk operations, including customer service and check-in/check-out processes.
Front Office Receptionist
Apex Office Products
01.2017 - 08.2017
- Managed phone lines and directed inquiries, reflecting strong communication and multitasking abilities.
- Processed orders and managed client databases, demonstrating data management and customer service skills.
- Provided troubleshooting and support, highlighting problem-solving abilities.
Education
Associate of Arts - Liberal Arts
Hillsborough Community College
Tampa, FL2016
Skills
- Leadership
- Schedule Management
- Client Relations
- Interpersonal Skills
- Technology Proficiency
- Administrative Support
Websites
Timeline
General Manager
Robert Leonard Salon & Spa
09.2019 - Current
Sales Associate
Amazon Books
08.2019 - 09.2019
Front Desk Manager
Rex Capitol Hill
01.2018 - 12.2018
Front Office Receptionist
Apex Office Products
01.2017 - 08.2017
Associate of Arts - Liberal Arts
Hillsborough Community College
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