Morgan Randazzo
Slidell,LA
Summary
Driven by a commitment to excellence, I leveraged time management and customer service skills at Pelican State Credit Union to enhance digital service quality and revenue. Mentoring and implementing innovative solutions underscored my ability to foster growth and efficiency, reflecting a results-driven approach that aligns with employer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Digital Services Specialist
Pelican State Credit Union
2021.04 - Current
- Planned resource allocation effectively meeting tight deadlines while maintaining high quality standards.
- Mentored junior team members fostering a supportive work environment that encouraged collaboration and growth within the Digital Services Specialist role.
- Enhanced customer satisfaction by efficiently addressing and resolving digital service issues.
- Streamlined internal processes for increased productivity by implementing new digital tools and software.
- Implemented data-driven strategies to drive growth in digital services revenue.
Daycare Teacher
Imagination Station Early Learning Center
2018.08 - 2021.03
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Cashier
Dairy Queen Grill & Chill
2014.06 - 2018.05
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Central High School
Baton Rouge, LA05.2014
Associate of Business Administration - Business Management
Baton Rouge Community College
Baton Rouge, LA12.2020
Skills
- Customer Service
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Loading and unloading
Timeline
Digital Services Specialist
Pelican State Credit Union
2021.04 - Current
Daycare Teacher
Imagination Station Early Learning Center
2018.08 - 2021.03
Cashier
Dairy Queen Grill & Chill
2014.06 - 2018.05
High School Diploma -
Central High School
Associate of Business Administration - Business Management
Baton Rouge Community College
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