Morgan Rhoades
Billings,MT
Summary
Courteous Floor Runner with 2 years of experience operating digital gaming equipment, scanning winning tickets and promoting positive customer relations. Exceptional cash handling and customer service skills. Personable and alert individual with flexibility to work all shifts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Floor Runner
Magic Diamond Casino
Billings , MT
05.2020 - 07.2022
- Took care of liquor store and bar while on casino floor.
- Refilled gaming machines with tickets and deep clean them.
- Assisted patrons by explaining games if questions.
- Scanned and processed over 20 winning tickets per shift.
- Sold tobacco and alcohol products to customers, which I have also passed many alcohol and tobacco checks and stings.
- Covered at many other casinos.
Delivery Driver
Dominoes Pizza
Billings, MT
12.2019 - 05.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered food to customer doorsteps and business offices.
- Cash handled on deliveries.
Front of House Team Member
Panda Express Restaurant
Billings, MT
09.2018 - 12.2019
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Helped guests at tables when in need of assistance.
- Disinfected frequently touched between guests to minimize infection risks.
- Utilized POS system to receive and process food and beverage orders.
Education
High School Diploma -
Skyview High School
Billings, MT05.2019
Skills
- Bartend
- Floor and machine care
- Money handling
- Critical Thinking
- Routine Maintenance
Certification
- eTIPS license (alcohol training) valid through 7/7/2023
Timeline
Floor Runner
Magic Diamond Casino
05.2020 - 07.2022
Delivery Driver
Dominoes Pizza
12.2019 - 05.2020
Front of House Team Member
Panda Express Restaurant
09.2018 - 12.2019
High School Diploma -
Skyview High School