Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Robinson-Weiss

Philadelphia,PA

Summary

Professional with high standards and results-driven. Prepared for any role where my sociable and team oriented skills will lead to successful completion of assigned tasks. Known for strong communication skills, team collaboration, attention to detail and ability to thrive in high stressed environments. Passionate about maintaining efficient and organized operations that support both staff and targeted audience.

Overview

15
15
years of professional experience

Work History

Office Manager/ Lead CSR

All Creatures Veterinary Care Center
05.2011 - 12.2025
  • Optimized appointment scheduling processes to improve client flow and minimize wait times.
  • Designed and executed staff training programs to enhance customer service and optimize clinic operations.
  • Formulated standard operating procedures to optimize daily operational efficiency.
  • Streamlined interactions between veterinary team and clients, fostering a positive and informative customer experience.
  • Implemented strategies to promote a supportive work environment, aimed at boosting team morale and fostering collaboration.
  • Delivered exceptional customer service by professionally and empathetically addressing client concerns.
  • Enhanced client satisfaction through effective appointment management and timely reminder notifications.
  • Ensured cleanliness and organization of office space to foster a welcoming environment for clients and pets.
  • Maintained and enhanced database accuracy and accessibility to support operational efficiency.

Education

Bachelor of Science - Community Health

Salisbury University
Salisbury, MD
05-2017

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Scheduling and calendar management
  • Data entry
  • Administrative support
  • Bookkeeping
  • Document management
  • Employee training
  • Team supervision
  • Team bonding
  • Conflict management

Timeline

Office Manager/ Lead CSR

All Creatures Veterinary Care Center
05.2011 - 12.2025

Bachelor of Science - Community Health

Salisbury University

Similar Profiles

  • Katherine SmithKatherine Smith

    Veterinary Assistant at All Creatures Veterinary ClinicVeterinary Assistant at All Creatures Veterinary Clinic

  • Erika HarrisonErika Harrison

    Treatment Assistant at All Creatures Veterinary HospitalTreatment Assistant at All Creatures Veterinary Hospital

  • Lauren BarriosLauren Barrios

    Vet Technician at All Creatures Great & Small Veterinary ClinicVet Technician at All Creatures Great & Small Veterinary Clinic

  • Evelyn KabahEvelyn Kabah

    Nail Technician at Independent Nail TechnicianNail Technician at Independent Nail Technician

  • Sade WallSade Wall

    Manager Of Visitor Experience at Smith Memorial Playground & PlayhouseManager Of Visitor Experience at Smith Memorial Playground & Playhouse

CREATE PROFILE
Morgan Robinson-Weiss