Highly-motivated recent college graduate with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong passion for learning and being involved in public policy.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Arizona 4-H Youth Foundation
Tucson, AZ
01.2023 - 08.2023
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Aided in the organization of special events and raising funds by managing logistics for catering services, venue bookings and promotional items.
Processed invoices for payment using accounting software applications.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Developed project plans for various tasks assigned by upper management.
Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Server and Hostess
The Keg Steakhouse + Bar
Tucson, AZ
03.2018 - 04.2020
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Served food and beverages to patrons and immediately remedied issues with orders.
Trained new employees on restaurant procedures and plating techniques.
Maintained records of transactions made during shift as required by law or company policy.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Followed health safety guidelines when preparing and serving food products.
Lead Hostess
The Keg Steakhouse + Bar
Tempe, Arizona
08.2016 - 08.2017
Provided seating arrangements for guests in accordance with occupancy regulations and customer preferences.
Managed staff by providing training, scheduling shifts, assigning duties, resolving conflicts and taking disciplinary action when necessary.
Monitored dining room activities to ensure quality service standards were met.
Organized large parties for special events such as birthdays or anniversaries.
Assigned tasks to other hostesses based on their skill level or experience.
Greeted customers, answered questions about menu items and specials, and provided general information about the restaurant.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Assigned patrons to suitable tables according to server rotation.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Stayed attentive to server availability and table turnover to quickly seat guests.
Education
Bachelor of Arts - Political Science And Government
University of Arizona
Tucson, AZ
08-2024
Skills
Complex Problem-Solving
Multitasking and prioritization
Data organization
Customer Service/Client Relations
Strategic Communications
Team and Organizational Leadership
Office Administration
Policy Analysis
Project Management
Organizational Skills
Analytical Skills
Public Speaking
Time Management
Social Media Management
Basic Computer Application Skills (ex Microsoft Office Suite, Google Workspace)
Volunteer Work
Camp counselor/group leader for Peoria FFA mini-camp 2017, 2018
Group leader/volunteer for Arizona State FFA Career and Leadership Development Events competition 2017, 2018, 2019