Morgan Rule
Abilene,TX
Summary
Customer-oriented Guest Service Specialist known for completing tasks efficiently and with high productivity. Possess specialized skills in conflict resolution, customer relationship management, and communication. Excel in empathy, teamwork, and problem-solving to enhance guest satisfaction and loyalty.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Guest Service Specialist
Mister Car Wash
Abilene, Texas
09.2022 - Current
- Provided excellent customer service to enhance guest satisfaction and retention.
- Resolved customer inquiries and complaints with effective communication skills.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Trained new staff on procedures, customer interaction, and company policies.
- Provided excellent customer service to ensure guest satisfaction.
Barista
Mulebarn coffee co
Hawley, Texas
11.2020 - 08.2022
- Crafted high-quality espresso drinks using specialized brewing equipment.
- Provided exceptional customer service in a fast-paced coffee shop environment.
- Maintained cleanliness and organization of workstations and dining area.
Education
GED
Hawley, TXSome College (No Degree) - General Studies
Cisco College
Abilene, TXSkills
- Customer service
- Point-of-sale systems
- Cash handling
- Staff training
- Issue resolution
- Shift change management
References
References available upon request.
Timeline
Guest Service Specialist
Mister Car Wash
09.2022 - Current
Barista
Mulebarn coffee co
11.2020 - 08.2022
GED
Some College (No Degree) - General Studies
Cisco College