Morgan Saunders
Ahoskie,NC
Summary
Attentive office support professional with proven track record of providing exceptional administrative, organizational, and customer service support. Skilled in database and spreadsheet programs, calendar management, and filing systems. Excellent communicator with the ability to build and maintain relationships with clients, customers, and colleagues. Very creative in the aspect of social media, reaching the people and being a voice for all ages.
Overview
1
1
year of professional experience
Work History
Office Assistant
Ahoskie Housing Authority
06.2024 - Current
- Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
- Managed approximately 50 incoming calls, emails and faxes per day from customers.
- Performed data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint
- Organized and maintained filing systems to ensure efficient document retrieval
- Provided customer service support via phone or email inquiries related to products or services offered by the organization
- Supported staff by performing data entry and completing administrative duties
- Interacted with clients to resolve issues or answer questions regarding services rendered by company
- Examined documents and forms for accuracy, enforcing conformance to company rules and regulations
- Conducted inventory to order needed materials and supplies
- Utilized computer and job-related software to maintain and update filing, inventory, and database systems
- Answered multi-line telephone system to direct calls and take messages
Education
Bachelors in Arts - Political Science
Clark Atlanta University
Atlanta, GA05.2026
High School Diploma -
Hertford County Early College High School
Ahoskie, NC05.2023
Associates in Arts -
Roanoke Chowan Community College
Ahoskie, NC05-2023
Certificate in Technology and Public Safety - Criminal Justice
Roanoke Chowan Community College
Ahoskie, NC05.2023
Skills
- Strong Communication Skills
- Problem Solving Skills
- Policy Analysis
- Researching Skills
- 2x Symposium Presenter
- Excel Spreadsheet
Accomplishments
- Documented and resolved issues with tenants which led to the Executive Director taking lead.
Hobbies and Interests
- Reading
- Makeup Artist
- Painting on canvas
- Baking/Cooking
- Watching Law and Crime Shows
Affiliations
- Political Science Association
- National Conference of Black Lawyers
- Panthers for Paws
- National Council of Negro Women
- Bold, Beautiful, and Chic Society
Timeline
Office Assistant
Ahoskie Housing Authority
06.2024 - Current
Bachelors in Arts - Political Science
Clark Atlanta University
High School Diploma -
Hertford County Early College High School
Associates in Arts -
Roanoke Chowan Community College
Certificate in Technology and Public Safety - Criminal Justice
Roanoke Chowan Community College
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