Summary
Overview
Work History
Education
Skills
Scholarship
Timeline
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Morgan Schaul

Peosta,IA

Summary

Experienced supervisor skilled in conflict resolution and handling customer complaints professionally. Demonstrated commitment to fostering a collaborative work environment through teamwork, effective communication, and strong leadership.

Overview

7
7
years of professional experience

Work History

SERVER/SUPERVISOR

CARLOS O'KELLYS
01.2018 - Current

Intern

Express Employment Professionals
05.2023 - 08.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gathered, organized and input information into digital database.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Helped streamline client onboarding processes, leading to smoother client experience.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Business Administration -

University of Dubuque
Dubuque, IA
05.2024

Skills

  • Team Management
  • Guest service
  • Customer Service Management
  • Complaint Handling
  • Server training
  • Strong leadership
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Multitasking
  • Opening and closing procedures

Scholarship

William J. Klauer Family Scholarship. Given to students who have demonstrated exceptional promise for success in their chosen vocation as well as an interest and capacity for leadership in society.

Timeline

Intern

Express Employment Professionals
05.2023 - 08.2023

SERVER/SUPERVISOR

CARLOS O'KELLYS
01.2018 - Current

Business Administration -

University of Dubuque

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Morgan Schaul