Morgan Sims
Smyrna,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level events position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Bar Server
Darden Restaurants
07.2023 - Current
- Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
- Reduced order wait times by quickly processing transactions using point-of-sale systems.
- Strengthened relationships with regular patrons through personalized interactions while maintaining professional boundaries.
- Enhanced customer satisfaction by providing attentive and friendly service during busy hours.
Server Trainer
Cracker Barrel
07.2022 - 05.2023
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
Assistant General Manager
Peace Love and Pizza
07.2020 - 06.2022
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Education
Associate of Applied Science - Business Management
Chattahoochee Technical College
Marietta, GA08.2025
High School Diploma -
Lassiter High School
Marietta, GA05.2019
Skills
- Multitasking efficiency
- Workplace Safety
- Teamwork orientation
- Cleanliness standards
- Canva
- POS System Operation
- Order Management
- Organization and Planning
Timeline
Bar Server
Darden Restaurants
07.2023 - Current
Server Trainer
Cracker Barrel
07.2022 - 05.2023
Assistant General Manager
Peace Love and Pizza
07.2020 - 06.2022
Associate of Applied Science - Business Management
Chattahoochee Technical College
High School Diploma -
Lassiter High School
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