Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Farmer Market Greenhouse
Steve Wills
08.2022 - Current
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Trained new employees on proper protocols and customer service standards.
Monitored daily inventory shrinkage and drive-off.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Landscaping Assistant
Family Own
03.2011 - Current
Operated landscaping equipment with focus on safety and machine longevity.
Maintained grounds by trimming, weeding, and general clean-up.
Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Handled hedge, bush, and shrub trimming.
Installed stonework according to landscape design plan and client specifications.
Removed weeds, hazards, and debris from common pathways to improve usability.