Morgan Sloan
Nolanville
Summary
Dedicated server and bartender with a strong focus on customer relationship management and service efficiency. Proven ability to train staff, maintain high service quality, and enhance guest satisfaction.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Server/Bartender
Longhorn Steakhouse
Wilmington
08.2020 - 10.2025
- Managed multiple tables to deliver exceptional service in fast-paced dining environment.
- Ensured cleanliness and organization of dining area throughout shifts for guest satisfaction.
- Executed accurate payment processing using point-of-sale systems during busy service periods.
- Trained new servers and bartenders on restaurant policies, procedures, and customer service expectations.
- Displayed thorough knowledge of menu items, guiding guests with informed recommendations.
- Mixed and served beverages per standard recipes while accommodating individual preferences.
- Conducted inventory management by restocking supplies and monitoring expiration dates for freshness.
- Maintained high standards of service quality through ongoing training of staff.
Server
Christopher's Steakhouse and Seafood
Leland
10.2018 - 04.2020
- Coordinated food and beverage orders with kitchen staff to enhance service efficiency.
- Trained new servers on restaurant procedures and customer service standards.
- Maintained organization and cleanliness of dining area during shifts.
- Addressed customer complaints promptly to ensure comfort and satisfaction.
- Performed opening and closing duties, including setting up dining area and restocking supplies.
- Collaborated with team members to elevate dining experience for guests.
- Delivered exceptional service to high volume of customers daily.
- Provided excellent customer service to ensure guest satisfaction.
Education
High School Diploma -
North Brunswick High School
Leland05-2018
Skills
- Customer relationship management
- Team collaboration
- Service efficiency
- Attention to detail
- Complaint resolution
- Time management
- Service quality
- Effective communication
- Problem solving
- Suggestive selling
- Beverage preparation
- Allergy awareness
Certification
Texas Alcoholic Beverage Commission- Seller Training School, Issued in 2025
References
References available upon request.
Timeline
Server/Bartender
Longhorn Steakhouse
08.2020 - 10.2025
Server
Christopher's Steakhouse and Seafood
10.2018 - 04.2020
High School Diploma -
North Brunswick High School