Morgan Slusher
Hamilton,OH
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Server
Wyoming Ale Works
08.2022 - 12.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
Bartender
Gruner Brother Brewery
08.2022 - 12.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Closed out cash register and prepared cashier report at close of business.
Dog Groomer
Pawsitivley Purfect
10.2021 - 03.2022
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Trimmed nails using clippers and grinders.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
Administrative Secretary
Lefke Tree Experts
03.2021 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
Sales Floor Team Member
Tractor Supply Company
03.2022 - 08.2022
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
Education
GED -
Ivey Tech
Lawrenceburg, IN03.2020
Skills
- Customer Service and Rapport
- Warm and Friendly
- Specials Promotion and Upselling
- Conflict and Complaint Resolution
- Cool Under Pressure
- Hospitality Service Expertise
Timeline
Server
Wyoming Ale Works
08.2022 - 12.2022
Bartender
Gruner Brother Brewery
08.2022 - 12.2022
Sales Floor Team Member
Tractor Supply Company
03.2022 - 08.2022
Dog Groomer
Pawsitivley Purfect
10.2021 - 03.2022
Administrative Secretary
Lefke Tree Experts
03.2021 - 01.2022
GED -
Ivey Tech
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