Sales focused professional with experience supporting construction products, through quoting, order management, production coordination and customer relationship support. Proven ability to work with contractors, dealers, and internal teams to deliver accurate quotes, manage timelines, and support sales growth in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Production Scheduler /Inside Sales Representative
Monroe Truck Equipment Inc
Winston-Salem, North Carolina
05.2024 - Current
Manage the full production schedule for truck and van upfits, tracking chassis, parts, and accessories in the company's internal production system.
Coordinate weekly build priorities with plant supervisor, considering dealership needs, delivery scheduling, and production timelines.
Log arrivals of chassis, update job status, and prepare traveler packets for builds that are ready for upfit.
Identify allocated pool chassis from GM, Ford, and RAM manufacturers, and manage reassignment confirmation from our bailment office.
Collaborate with purchasing to monitor part and body arrival dates and stocking levels.
Support inside sales by quoting complex upfits and custom configurations.
Build custom quotes in TE Quote software for contractor and fleet needs, including tool storage, lighting, specialized bodies, and other accessories.
Obtain current vendor pricing and lead times.
Monitor and follow up with dealerships on pending quotes.
Cross-trained in purchasing to process inventory updates and reduce completed part usage.
Communicated with engineers, project managers, and office manager daily about current projects.
Generated quotes by understanding drawing details and formulas.
Processes orders while monitoring status of special make product.
Serves as a liaison between staff and National Sales Manager, Master Scheduler, Logistics, Engineering, Credit, Accounting and Shipping personnel to provide efficient delivery and accurate manufacturing of custom products.
Monitored daily production versus promised delivery dates. Took appropriate measures if production was late.
Inside Sales Representative – Building Mesh
Insteel Wire Products
Mt. Airy, North Carolina
01.2022 - 09.2023
Solicits, configured quotes, and sells to meet and exceed sales objectives.
Created orders after sales are made and monitors through the credit, production, shipment and delivery processes.
Created and maintained a call report for each customer.
Communicates with customers to follow up on inquiries, pending orders, inventory needs and market trends.
Prepares, prints, and sends documentation requested by the customer such as ASTM letters, Mill certifications, MSDS reports, Leeds documents, Proof of Deliveries and various other forms.
Updates and maintains individual customer profiles for each account with accurate contact/ mailing information, credit lines, customer requirements, competitors and tonnage sold.