Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Stephens

Cookeville,TN

Summary

Experienced in delivering exceptional customer service, adept at precise cash handling, and skilled in managing multiple interactions simultaneously. Known for outgoing personality and calm demeanor, excels in providing top-notch customer service to clients across various industries. Eager to leverage strong communication skills and attention to detail in a role that values customer satisfaction and efficiency.

Overview

3
3
years of professional experience

Work History

Bank Teller

One Bank of Tennessee
12.2021 - 12.2023
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Full Time Team Member

Hardee’s
04.2021 - 12.2021
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Full Time Team Member

Kentucky Fried Chicken (KFC)
11.2020 - 04.2021
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma -

Upperman High School
Baxter, TN
05.2021

Skills

  • Strong customer service expertise
  • Currency handling expertise
  • Transaction management
  • Professional demeanor
  • Detail-oriented approach
  • Accurate cash handling
  • Effective relationship management
  • Efficient transaction processing

Timeline

Bank Teller

One Bank of Tennessee
12.2021 - 12.2023

Full Time Team Member

Hardee’s
04.2021 - 12.2021

Full Time Team Member

Kentucky Fried Chicken (KFC)
11.2020 - 04.2021

High School Diploma -

Upperman High School

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