Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Stewart

Rock Hill,SC

Summary

Dependable and self-motivated professional with 10+ years of experience in the medical/customer service field. Looking to start a new career with a reputable company where I can use my excellent customer service skills and attention to detail to be an asset to the company.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Patient Representative/Optometric Technician

Queen City Eye Center
Charlotte, NC
11.2013 - Current
  • Verified insurance eligibility for services rendered to ensure accurate billing procedures.
  • Facilitated communication between physician, administrative staff, and patients.
  • Performed data entry tasks for patient information into electronic health record systems to acurately maintain patient records.
  • Collected patient payments, reconciled accounts receivable, and prepared financial reports.
  • Assisted patients in scheduling appointments, verifying insurance coverage, and completing paperwork.
  • Performed preliminary eye exams, including visual acuity tests and color vision tests. Document findings in exam record.
  • Assisted optometrist with procedures, such as glaucoma testing and retinal imaging.
  • Adhered to HIPAA regulations regarding the privacy of personal health information.

Sales Associate/Freight Handler

Buckle
Charlotte, NC
01.2011 - 02.2015
  • Greeted customers to determine wants or needs.
  • Collected payments and provided accurate change.
  • Recommended, selected and located merchandise based on customer desires.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Education

Some College (No Degree) -

Central Piedmont Community College
Charlotte, NC

Skills

  • Patient Data Confidentiality
  • Relationships and Rapport
  • Insurance Verification
  • Patient Service and Assistance
  • Healthcare Knowledge
  • ICD-10
  • CMS 1500 Billing
  • Proficient in Microsoft Office
  • Problem-Solving
  • Written and Oral Communication Skills
  • Superb Time Management

Certification

  • Diopsys NOVA-VEP and NOVA-ERG Vision Testing System

Timeline

Patient Representative/Optometric Technician

Queen City Eye Center
11.2013 - Current

Sales Associate/Freight Handler

Buckle
01.2011 - 02.2015

Some College (No Degree) -

Central Piedmont Community College

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Morgan Stewart