Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Operations and Sales Manager
Serenity Gardens Cemetery
01.2021 - 10.2023
Maintained and organized all records both digital and physical.
Established team priorities, maintained schedules and monitored performance.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Structural Steel Detailer
Design Management Group
03.1998 - 08.2009
Analyzed building codes, space and site requirements and other technical documents and reports to determine effect on architectural designs.
Explained drawings to production or construction teams and adjusted as necessary.
Kept respectful demeanor and great composure in stressful moments and when communicating with difficult personalities to promote collaboration and achieve common goals.
Calculated weights, volumes and stress factors and implications for technical aspects of designs.
Created, printed, and modified drawings in AutoCAD and Revit.
Coordinated structural, electrical and mechanical designs and determined best method of presentation to graphically represent building plans.
Interpreted drawing markups and implemented drawing revisions provided by engineers.
Laid out and planned interior room arrangements for commercial buildings using computer-assisted drafting (CAD) equipment and software.
Pharmacy Technician
Adam's Pharmacy
09.2001 - 01.2009
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
High School Diploma -
Pace High School
Pace, Florida
05.2000
Skills
Typing and Office Software
Revenue Forecasting
Client Relationship Management
Schedule Management
Verbal and written communication
Social Media Savvy
Decisive
Timeline
Operations and Sales Manager
Serenity Gardens Cemetery
01.2021 - 10.2023
Pharmacy Technician
Adam's Pharmacy
09.2001 - 01.2009
Structural Steel Detailer
Design Management Group
03.1998 - 08.2009
High School Diploma -
Pace High School
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