Morgan Thomas
Columbia,SC
Summary
Detail-oriented administrative professional with expertise in client communication and document drafting. Proven ability to organize schedules and support office operations efficiently while maintaining high standards of customer relations.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Aldersgate Special Needs Ministry
Irmo, South Carolina
12.2023 - Current
- Organized schedules and appointments for staff and residents, improving time management and communication.
- Maintained accurate records and files for client information, ensuring easy access and reliability.
- Supported office operations by handling correspondence and inquiries promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Prepared materials and presentations for meetings and training sessions.
- Assisted in coordinating events and activities for special needs community, enhancing engagement and support.
Inbound Sales Representative
Spectrum
West Columbia, SC
03.2022 - 01.2024
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Closed sales by building rapport and overcoming objections.
- Identified customer needs and recommended products accordingly.
- Maintained product knowledge to address customer questions effectively.
- Assisted customers with placing orders over the phone or online.
- Applied good listening skills to determine customer preferences and financial limits.
- Participated in regular training sessions on sales techniques and best practices.
Paralegal/ Legal Assisstant Internship
Law Office of Shannon K. Burnett
Blythewood, South Carolina
01.2022 - 05.2022
- Drafted legal documents for client cases and court submissions.
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Organized case files and maintained documentation for easy access and review.
- Managed scheduling of client consultations and court appearances efficiently.
- Maintained confidentiality of sensitive client information throughout procedures.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Provided administrative support such as answering phones or scheduling appointments.
- Reduced workflow downtime by effectively organizing and managing client billing and case management files.
Delivery Driver
Hungry Howies Pizza & Subs
Columbia, SC
05.2019 - 03.2022
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Followed traffic laws and safety regulations during deliveries consistently.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Managed cash transactions securely and processed payments efficiently.
Education
Bachelor of Science - Paralegal Studies
Lander University
Greenwood, South Carolina05-2028
Associate of Applied Science - Paralegal Studies
Midlands Technical College
West Columbia, SC05-2022
High School Diploma -
SC Whitmore School
Columbia, SC06-2019
Skills
- Document drafting
- Case management
- Legal research
- Client communication
- Client support
- Time management
- Task prioritization
- Attention to detail
- Microsoft Office
- Meeting planning
- Event planning
Timeline
Administrative Assistant
Aldersgate Special Needs Ministry
12.2023 - Current
Inbound Sales Representative
Spectrum
03.2022 - 01.2024
Paralegal/ Legal Assisstant Internship
Law Office of Shannon K. Burnett
01.2022 - 05.2022
Delivery Driver
Hungry Howies Pizza & Subs
05.2019 - 03.2022
Bachelor of Science - Paralegal Studies
Lander University
Associate of Applied Science - Paralegal Studies
Midlands Technical College
High School Diploma -
SC Whitmore School