Sebastian Peguero
43 Snell Street, Brockton,MA
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Cellai Law Offices
12.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Worked directly with courts to schedule court hearings
- Drafted and filed motions and documents for many different civil cases involving debt collection, business litigation, etc.
- Drafted and assisted attorneys in executing settlement agreements and payment agreements in civil disputes
- Wrote and updated instruction manuals for support staff
- Worked hand-in-hand with attorneys and assisted them with clients, some of whom who were Spanish-speaking and required my translation skills
- Assisted attorneys with trial preparation in civil disputes (compiling exhibits, sending documentation to opposing counsel)
- Compiled and kept physical filing system up to date
- Electronically-filed civil disputes
Salesperson
Nordstrom
10.2019 - 03.2020
- Worked to build relationships with customers and built potential for additional sales
- Engaged customers in social conversations to create a comfortable and pleasant shopping experience
- Curated customer experiences to provide them with a streamlined array of footwear options
- Stocked and arranged backroom to make sure it was uniform based off of brand, shoe type, and color
- Trained and mentored new sales representatives
- Assisted in fulfilling online orders for footwear
- Increased sales by leading customers to other departments
- Cleaned and kept the sales floor neat and tidy
- Rearranged sales floor for different seasons
- Assisted periodically with women's shoe sales in a different department
- Managed customer from initial contact to closing with attention to detail to build loyalty
Sales Associate
Expressions (Now Known As Snipes)
04.2018 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise depending on seasonal changes or product inventory
- Helped customers locate products and checked store system for merchandise at other physical store locations
- Prepared merchandise for sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Built up a rapport with customers and assisted them with their casual footwear needs
- Folded and organized clothing merchandise
- Arranged backroom when new shipments came in
Sales Associate
Sears
02.2018 - 03.2018
- Organized the entire sales floor to maintain store visual appeal and not allow products to cross-contaminate into other departments
- Helped customers locate different products around the store
- Engaged customers throughout their entire shopping experience, from the sales floor to behind the register
- Rung up customers and promoted them to sign up for the company's loyalty program and credit cards
- Cleaned fitting rooms to maintain a clean and orderly shopping environment
- Worked with other associates in different departments to meet customer needs
- Managed returns, exchanges and refunds in accordance with store policy
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Solved customer challenges by offering relevant products and services
Education
Bachelor of Arts - English
University of Massachusetts - Boston
Boston, MA05.2023
Skills
- Data Entry
- Filing
- Document Control
- Clerical Support
- Office Administration
- Legal Research
- Database Administration
- Microsoft PowerPoint
- Credit and Collections
- Microsoft Word
- Microsoft Excel
- PracticeMaster
- Document Drafting
- Microsoft Outlook
- Confidential Document Control
- Drafting Legal Documents
- Working with Courts
- Working with Attorneys
Additional Information
- Fluent in Spanish
- Fiction writing
- Literary writing
- Immigration law & policy
- Social activism (e.g. human rights, wealth inequality, racial/ethnic disparity)
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Cellai Law Offices
12.2021 - Current
Salesperson
Nordstrom
10.2019 - 03.2020
Sales Associate
Expressions (Now Known As Snipes)
04.2018 - 10.2019
Sales Associate
Sears
02.2018 - 03.2018
Bachelor of Arts - English
University of Massachusetts - Boston
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