Morgan Torres
Orange,CA
Summary
Dynamic trainer with a strong background in employee onboarding and curriculum design. Known for excellent communication, and problem-solving skills. Experienced in creating engaging training environments that foster skill development and motivate learners to excel. Proactive and versatile professional with a dedication to quickly adapting to new challenges, and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
Work History
Trainer
City of Hope National Medical Center
Irwindale, CA
02.2022 - Current
- Developed training materials for new employees to enhance onboarding process.
- Assisted in conducting training sessions on company policies and procedures.
- Supported trainers by preparing resources and equipment for sessions.
- Coordinated logistics for training events, including scheduling and venue arrangements.
- Provided feedback to trainees to encourage skill development and learning.
- Maintained training records to ensure compliance with company standards.
- Collaborated with team members to improve training content and delivery methods.
- Researched best practices in training techniques to share with the team.
- Adapted teaching methods according to the needs of individual learners or groups.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Documented all training activities including attendance records, feedback forms, surveys.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Recommended changes or improvements in existing training processes as needed.
- Resolved any issues raised by participants during the training session in a timely manner.
- Created multimedia presentations with PowerPoint.
- Assisted with developing online learning modules for remote learners.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Maintained up-to-date knowledge of industry trends and best practices.
- Explained goals and expectations required of trainees.
- Created and offered additional materials to enhance training.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
Trainer
St. Joseph's Hospital and Medical Center
Brea, California
06.2020 - 02.2022
- Developed training materials for new employees to enhance onboarding process.
- Assisted in conducting training sessions on company policies and procedures.
- Coordinated logistics for training events, including scheduling and venue arrangements.
- Supported trainers by preparing resources and equipment for sessions.
- Provided feedback to trainees to encourage skill development and learning.
- Maintained training records to ensure compliance with company standards.
- Collaborated with team members to improve training content and delivery methods.
- Researched best practices in training techniques to share with the team.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Adapted teaching methods according to the needs of individual learners or groups.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Documented all training activities including attendance records, feedback forms, surveys.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Recommended changes or improvements in existing training processes as needed.
- Resolved any issues raised by participants during the training session in a timely manner.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Designed and developed training materials for new employees in the organization.
- Created multimedia presentations with PowerPoint and video conferencing tools.
- Assisted with developing online learning modules for remote learners.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Explained goals and expectations required of trainees.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Created and offered additional materials to enhance training.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Assessed training needs through surveys, interviews with employees or focus groups.
Medical Assistant
Golden Valley Health Centers
Modesto, California
06.2018 - 03.2020
- Assisted healthcare professionals with patient examinations and procedures.
- Managed patient scheduling and coordinated appointments effectively.
- Collected and documented patient histories and vital signs accurately.
- Maintained cleanliness and organization of examination rooms and equipment.
- Educated patients on treatment plans, medications, and preventive care.
- Collaborated with medical staff to improve patient care workflows.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
Education
Medical Assistant - Medical Assistant
Institute of Technology
Modesto, CA10-2018
High School Diploma -
Livingston High School
Livingston, CA06-2015
Skills
- 'Employee training and onboarding
- Training material development
- Project management and compliance tracking
- Stakeholder collaboration and curriculum design
- Effective communication and problem solving
- Adaptability to learners and conflict resolution
- Planning and coordination of instruction
- Group and individual training delivery
- New hire orientation
- Multitasking skills
- HIPAA compliance expertise
- Bilingual communication in English and Spanish
Timeline
Trainer
City of Hope National Medical Center
02.2022 - Current
Trainer
St. Joseph's Hospital and Medical Center
06.2020 - 02.2022
Medical Assistant
Golden Valley Health Centers
06.2018 - 03.2020
Medical Assistant - Medical Assistant
Institute of Technology
High School Diploma -
Livingston High School