Morgan Vaske
Clearfield,UT
Summary
Professional Bartender with extensive knowledge of spirits and passionate about serving customers well while exceeding expectations and maintaining poise and sense of humor in demanding environments. Friendly, open, and, committed to building a well versed customer base through positive experiences. Strong history of exceptional service in high volume establishments.
Overview
6
6
years of professional experience
Work History
Bartender
Itame Grill
06.2023 - Current
- Maintained the bar during big events.
- Established a close customer relationship.
- Kept a clean and sanitary work place station
- Multi-tasked to obtain all customer needs and wants while performing all other tasks required for the bar during the evening.
- Properly checked all identification of all patrons coming in to the bar.
Bar Supervisor
Western States Lodging And Management
01.2022 - 02.2023
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Checked ID cards and verified bar guests were of legal age.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Maintained a level of professionality and quick customer service while serving private parties of 40-50 people.
- Built cocktails that rotated with the season to have guests return and to impress any new guests that came in.
- Switched some of the liquors carried for quality drinks and to increase the profit margin.
- Deep cleaned the bar on days off for anything that could have been missed the week before.
Shift Leader Manager
Barefoot Boutique
08.2019 - 08.2020
- Trained and mentored new employees to maximize team performance.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Kept employees operating productively and working on task to meet business and customer needs.
- Completed inventory and helped with what needed to be ordered for the store.
- Wrote the schedule for the other employees to be sure we always had coverage in the store.
- Kept up with online orders and mailed out any packages that were to be shipped the moment an order was received.
- Maintained a very strong social media presence so customers were aware of any restock or new items in the store the moment they came in.
Front of House Manager
Two Muses
07.2017 - 12.2018
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Completed scheduling for in restaurant and private parties in a timely manner.
Education
No Degree - Hospitality
Eastern Michigan University
Ypsilanti, MISkills
- Reconciling Cash Drawers
- Organizational Abilities
- Ordering Procedures
- New Cocktail Creation
- Engaging Customers
- Multitasking
- Staff Management
- Identification Verification
- Supply and Inventory Maintenance
- Energetic and Outgoing
Timeline
Bartender
Itame Grill
06.2023 - Current
Bar Supervisor
Western States Lodging And Management
01.2022 - 02.2023
Shift Leader Manager
Barefoot Boutique
08.2019 - 08.2020
Front of House Manager
Two Muses
07.2017 - 12.2018
No Degree - Hospitality
Eastern Michigan University
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