Hi, I’m
Stefanee Hand
Brownwood,TX
Summary
Professional Bartender with knowledge of cocktails and beers, engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Capable bartender, passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in fast paced establishments.
Overview
3
years of professional experience
Work History
Hideout Golf Club And Resort 1514 Lane St Brownwood Texas
Bartender
01.2023 - Current
Job overview
- Restock bar at the beginning of each day, making sure that there are ample cups, straws, napkins, mixers and and garnishes.
- Cultivate strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Track bar stock levels and promptly replenished low materials to prevent shortages.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Club 325717 W Commerce St Brownwood Tx
Bartender
02.2022 - 03.2023
Job overview
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Followed strict recipes and drink measurements to minimize product used.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Cj’s Cigar LoungeBrownwood
Bartender/Manager/Hostess
11.2019 - 02.2022
Job overview
- Leveraged technology and social media to better reach and communicate with guests.
- Kept inventory of cigars and liquor.
- Ordered liquor as needed.
- Made sure everything was cleaned and prepped for the weekend.
- Hired temporary staff as needed for special on-site and off-site events.
- Certified and maintained cleanliness and general upkeep of dining room, bar and other guest contact areas to meet sanitation protocols.
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
- Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Education
Brownwood High SchoolBrownwood, TX
High School Diploma
06.2006
Skills
- Cash Register Operation
- Classic Cocktails
- Attending Multiple Customers
- Responsible Alcohol Service
- Patron Rapport
- Reconciling Cash Drawers
- Liquor, Beer and Wine Knowledge
- Sales Expertise
- Health Code Compliance
- Ordering Bar Supplies
- Safe Serving Knowledge
- Guest Satisfaction
- Custom Drink Preparation
- Patron Experiences
- Hospitality and Accommodation
- Maintaining a Clean Bar
- Preparing Garnishes
- Recipe and Menu Memorization
- Drink Consistency
- Customer Service
- Credit and Cash Transactions
- Energetic and Outgoing
- Handling Difficult Customers
- Good Conversationalist
- Responsible Serving
- Cash Handling and Management
- Liquor Law Compliance
- Engaging Customers
Timeline
Bartender
Hideout Golf Club And Resort
01.2023 - Current
Bartender
Club 325
02.2022 - 03.2023
Bartender/Manager/Hostess
Cj’s Cigar Lounge
11.2019 - 02.2022
Brownwood High School
High School Diploma