Morgan Veilleux

- Deliver high-quality customer service in a fast-paced environment

- Prepare beverages and food with speed and accuracy

- Create a welcoming, positive experience to encourage repeat business

- Maintain cleanliness and organization of workspace

- Support team operations and daily workflow

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Handled important documentation

• Asked investigative questions to identify root issue.
• Participated actively in continuous improvement initiatives which led to an optimized workflow and increased productivity.
• Created an effective schedule each week maintaining customer and business satisfaction
• Gathered, organized and input information into digital database.
• Evaluated customer needs and feedback to drive product and service improvements.