Morgan Walsh

• Decorated cakes for various occasions to Baskin Robbin’s company standards

• Assisted customers by taking detailed cake orders and ensuring above-satisfactory results

• Collaborated with decorators to keep cake inventory stocked at all times

• Maintained a clean and safe work environment

• Greeted customers with a smile and served them various ice cream treats

• Assisted management with taking inventory of product

• Prepared a variety of coffee beverages and served them to customers
• Operated espresso machines, coffee grinders, and other equipment efficiently
• Assisted customers at register, ensuring accurate order processing and satisfaction
• Collaborated with team to uphold cleanliness, organization, and stock levels in workspace
• Dedicated time to prep various products such whipped cream, sweet cream, and mocha syrup
• Memorized recipes for every menu item, including seasonal additions
• Managed tasks efficiently during busy shifts, contributing to seamless service delivery

• Delegated tasks to staff and monitored performance to ensure operational efficiency

• Resolved customer complaints to enhance satisfaction and loyalty

• Managed daily register operations, ensuring accuracy, secure cash handling after hours, and timely bank deposits

• Greeted and assisted customers over the phone and at the front counter

• Prepared menu items to standard efficiently

• Operated a dough mixer and took charge of making enough pizza dough for each day

• Built end caps and promotional displays to enhance product visibility and drive customer engagement
• Traveled to multiple stores daily to stock Nabisco products on shelves, ensuring product availability and visibility
• Stocked products neatly following zoning and FIFO protocols
• Used carts to pull all products from the truck onto the sales floor
• Maneuvered pallet jack to transport goods safely within the warehouse
• Organized back stock area for efficient access to inventory and streamlined restocking processes

• Worked as a team to ensure customers were provided quick and quality service

• Collaborated with team to deliver prompt and high-quality service to customers

• Operated a cash register

• Ensured cleanliness of work area to promote a safe and inviting environment

• Executed opening and closing procedures efficiently, supporting team members as needed