Seasoned Sales Professional with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Thirty year proven track record in, loyalty, exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
27
27
years of professional experience
Work History
Sales Associate
United Distributors, Inc.
01.2011 - Current
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Developed strong client relationships through consistent communication and exceptional customer service.
Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Increased sales by offering advice on purchases and promoting additional products.
Upheld high standards of customer service by promoting and upselling new products and services.
Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
Promoted and up-sold products and services to meet needs of customers.
Negotiated prices, terms of sales and service agreements.
Informed customers of promotions to increase sales productivity and volume.
Set and achieved company defined sales goals.
Maintained current knowledge of evolving changes in marketplace.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales and Marketing Representative
Bibb Distributing Co
04.1997 - 03.2011
Followed through with leads to close sales over phone, in office and during external consumer engagements.
Expanded market reach by conducting thorough industry research and identifying potential new clients.
Developed customized sales presentations for key clients, resulting in increased business partnerships.
Attended industry trade shows to network with potential customers, generating new leads and opportunities for business growth.
Consistently met or exceeded monthly quotas by adopting a proactive approach to lead generation, relationship management, and closing deals.
Education
No Degree - Communications
Iowa Wesleyan University
Mount Pleasant, IA
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Reliable and punctual
Exceptional customer service
Merchandising knowledge
Upselling
Building rapport
Timeline
Sales Associate
United Distributors, Inc.
01.2011 - Current
Sales and Marketing Representative
Bibb Distributing Co
04.1997 - 03.2011
No Degree - Communications
Iowa Wesleyan University
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