Morgan Williams
Muncie,IN
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
Muncie Gifts
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Pool Manager
City Of Winchester
05.2019 - 06.2022
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
Waitress
House Of Flavors Restaurant
04.2021 - 05.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor of Science - Psychology
Ball State University
Muncie, IN06.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Multi-tasking strength
Timeline
Sales Associate
Muncie Gifts
03.2023 - Current
Waitress
House Of Flavors Restaurant
04.2021 - 05.2022
Pool Manager
City Of Winchester
05.2019 - 06.2022
Bachelor of Science - Psychology
Ball State University