Morgan Williamson
Mobile,AL
Summary
Sales professional with a focus on driving business growth through strategic account management and market research. Proven track record of expanding client bases and enhancing client retention using CRM systems. Adept at building relationships with key decision-makers to achieve repeat business and adapt to market dynamics.
Overview
8
8
years of professional experience
Work History
Territory Account Manager
United Rentals
01.2024 - Current
- Assisted in developing territory sales strategies to enhance market penetration.
- Supported account management activities by maintaining client relationships and communication.
- Learned CRM software to track customer interactions and sales progress efficiently.
- Conducted market research to identify potential clients and competitive landscape insights.
- Participated in training sessions to enhance product knowledge and sales techniques effectively.
- Documented time, calls, and results, and submitted reports.
- Developed long-term relationships with key decision-makers in the assigned region, resulting in repeat business.
- Expanded client base by identifying and targeting prospective customers within the assigned territory.
Sales Associate
United Rentals
06.2023 - 01.2024
- Assisted customers with equipment selection and rental agreements.
- Maintained accurate inventory records and facilitated equipment returns.
- Collaborated with team members to enhance customer service quality.
- Learned safety protocols for operating heavy machinery and tools.
- Recommended additional rental products to meet customer needs effectively.
- Built relationships with customers to encourage repeat business.
Inside Sales Representative
United Rentals
09.2019 - 06.2023
- Cultivated client relationships through proactive customer service, ensuring satisfaction and retention.
- Anticipated any shortages of equipment to stay on top of the equipment in high demands.
- Made sure all orders had been pulled and prepped properly for delivery crew.
- Managed production, distribution, and follow-up of status logs for high-volume contractual documents, ensuring accuracy and timely processing.
- Coordinated flow of equipment in and out, optimizing logistics to meet demand.
Sales Representative
Capital Materials
08.2019 - 09.2021
- Developed strong customer relationships to enhance client retention and satisfaction.
- Executed product demonstrations to effectively communicate features and benefits to potential clients.
- Managed sales pipeline using CRM software to track leads and streamline follow-up processes.
- Collaborated with team members to identify market trends and adjust strategies accordingly.
GPR Analyst
Penhall Company
01.2018 - 09.2019
- Analyzed data from ground penetrating radar, facilitating accurate location of rebar, conduit, and post tension cables in concrete slabs.
- Reviewed x-ray findings to identify potential issues in concrete structures
- Conducted data analysis to identify trends, enabling informed decision-making.
- Developed reports summarizing findings and actionable recommendations for management review.
- Collaborated with cross-functional teams to enhance operational efficiency and project outcomes.
- Utilized advanced Excel functions and data visualization tools to present insights clearly.
Education
Civil Engineering
University of Alabama
ALChelsea High School
Chelsea, ALSkills
- Territory sales strategy
- Account management
- Customer relationship management
- CRM systems
- Sales forecasting
- Market research
Timeline
Territory Account Manager
United Rentals
01.2024 - Current
Sales Associate
United Rentals
06.2023 - 01.2024
Inside Sales Representative
United Rentals
09.2019 - 06.2023
Sales Representative
Capital Materials
08.2019 - 09.2021
GPR Analyst
Penhall Company
01.2018 - 09.2019
Civil Engineering
University of Alabama
Chelsea High School