Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan Wolf

Brooksville,FL

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Supervisor

Bealls Florida
Brooksville, Florida
01.2023 - 04.2025
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Created new strategies for improving customer service standards within the organization.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Identified needs of customers promptly and efficiently.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Worked effectively in team environments to make the workplace more productive.

Administrative Assistant

Solace Behavioral Health
Brooksville, Florida
11.2020 - 01.2023
  • Processed invoices for payment using accounting software applications.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Office Manager

A & M Construction Management
Tampa, Florida
07.2017 - 11.2020
  • Administered payroll and maintained proper documentation of employee personnel.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed, scheduled and coordinated office functions and activities for employees.

Education

High School Diploma -

Citrus High School
Inverness, FL
03-2017

Skills

  • Data entry
  • Customer service
  • Task prioritization
  • Communication skills
  • Problem solving
  • Documentation and reporting

Certification

  • BLS - current
  • CPR - current

Timeline

Supervisor

Bealls Florida
01.2023 - 04.2025

Administrative Assistant

Solace Behavioral Health
11.2020 - 01.2023

Office Manager

A & M Construction Management
07.2017 - 11.2020

High School Diploma -

Citrus High School

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