Morgan K Wylie
Mesquite,TX
Summary
Administrative professional with over 10 years of experience in providing efficient support across departments. Skilled in computer applications, data entry, and document preparation, ensuring smooth operations. Proven ability to manage multiple assignments under tight deadlines, contributing to team success and project execution. Known for adaptability, strong work ethic, and exceptional communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Principal Secretary
Mesquite ISD
Mesquite, TX
10.2020 - 04.2025
- Facilitated efficient office operations by managing budgeting activities and tracking workers’ compensation documentation.
- Maintained accurate, confidential employee records while overseeing timely bill payments and invoice reconciliations.
- Coordinated staff time-off requests to ensure compliance with policies and streamline processes.
- Executed complex projects on time and under budget, providing solutions for senior leadership.
- Organized school events and activities while coordinating schedules and meetings for administrative personnel.
- Utilized office software to enhance productivity by streamlining administrative tasks effectively.
- Created spreadsheets in Microsoft Excel for detailed record-keeping and reporting purposes.
- Responded promptly to customer issues, improving retention through immediate resolution.
- Supported budget tracking and procurement processes for supplies.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
Office Manager
Bethany Stewart Dentistry
Dallas, TX
08.2016 - 10.2020
- Managed 6-10 employees, overseeing daily office operations for optimal workflow.
- Verified continuing education credits and licenses to ensure compliance.
- Coded claims using ADA coding for dental and medical insurance providers.
- Set monthly and yearly production goals to drive team performance.
- Responsible for credentialing doctors to maintain practice standards.
- Negotiated fee schedules with insurance companies to secure favorable terms.
- Maintained insurance aging reports and followed up on claim statuses.
- Resolved patient billing complaints, ensuring prompt communication and resolution.
- Set records for highest producing years.
Office Manager/Medical Billing and Coding
Dallas Center for Oral Health and Wellness
Dallas, TX
02.2016 - 08.2016
- Managed three employees to ensure efficient operations.
- Coded claims using ICD-10 for medical insurance companies related to dental conditions.
- Gathered information and composed quarterly newsletters for patient distribution.
- Credentialed all doctors to maintain compliance with regulations.
- Negotiated fee schedules with insurance companies to optimize revenue.
- Maintained insurance aging reports for accurate financial tracking.
- Collected, posted, and managed account payments efficiently.
- Prepared and submitted clean claims electronically and via paper to various insurance companies.
Office Manager
Comfort Dental Clay Mathis
Mesquite, TX
08.2014 - 02.2016
- Managed 5-15 employees to drive operational efficiency across all departments.
- Oversaw credentialing processes for all medical practitioners to ensure compliance.
- Negotiated fee schedules with insurance providers, optimizing revenue streams.
- Maintained insurance aging reports and followed up on outstanding claims to minimize losses.
- Processed clean claims electronically and via paper, ensuring timely submissions.
- Trained and supervised administrative staff on office procedures to enhance performance.
- Identified and resolved billing complaints, improving patient satisfaction metrics.
- Implemented efficient inventory management systems for dental supplies and equipment.
Medical Secretary/Billing and Coding
North Texas Asthma and Allergy
Plano, TX
01.2013 - 07.2014
- Compiled and recorded medical charts, reports, and correspondence using personal computer.
- Scheduled and confirmed patient appointments for diagnostics, surgeries, and consultations.
- Interviewed patients to complete case histories and necessary documentation.
- Verified insurance information to ensure coverage and collect on patient charges.
- Managed day-to-day operations of medical facility while updating medical records.
- Handled correspondence professionally through phone calls and emails.
- Collaborated with clinical staff to enhance office workflows and efficiency.
- Prepared daily, weekly, and monthly reports for healthcare administrators.
Administrative Specialist/Special Needs Families
Marine Corps Community Services
Kaneohe Bay, HI
05.2012 - 12.2013
- Provided information on programs and services to customers, enhancing awareness of support resources.
- Developed and conducted outreach programs targeting military families to expand service accessibility.
- Established and maintained constructive relationships with external stakeholders, fostering collaboration.
- Managed scheduling and coordination for community events, workshops, and training sessions.
- Facilitated interdepartmental communication to streamline operations and enhance project efficiency.
- Reviewed outgoing correspondence for accuracy in format, punctuation, and grammar.
- Operated computer systems to produce diverse correspondence, reports, and data visualizations using MS Office.
- Maintained confidentiality of sensitive family matters while ensuring compliance with privacy regulations.
Education
Associate of Science - Business Management
Dallas College
Mesquite, TX12-2026
Bloomberg Market Concepts - Accounting And Finance
Dallas College
Mesquite05.2026
High School Diploma -
Heritage Christian Academy
Rockwall, TX05-2006
CPR/AED Certification -
American Heart Association
Dallas, TXMedical Administrative Assistant/ICD-10 Certification -
Texas A&M University Corpus Christi
Corpus Christi, TXFamily Readiness Assistant Certification -
United States Marine Corps
Norfolk, VASkills
- Microsoft Excel and Office Suite
- Project management and planning
- Budget management and tracking
- Event coordination and scheduling
- Office administration and management
- Compliance and confidentiality
- Team collaboration and communication
- Adaptability and flexibility
- Continuous improvement strategies
- Prioritization and multitasking
- Payroll administration and processing
- Transcription and dictation skills
- Office equipment operation
- Business administration principles
- Meeting arrangements and logistics
- Supply inventory control
Certification
Notary Public License, EXP 07/15/2028, ID 134991972
Accomplishments
MISD STAR Para of the Year 2024
Timeline
Principal Secretary
Mesquite ISD
10.2020 - 04.2025
Office Manager
Bethany Stewart Dentistry
08.2016 - 10.2020
Office Manager/Medical Billing and Coding
Dallas Center for Oral Health and Wellness
02.2016 - 08.2016
Office Manager
Comfort Dental Clay Mathis
08.2014 - 02.2016
Medical Secretary/Billing and Coding
North Texas Asthma and Allergy
01.2013 - 07.2014
Administrative Specialist/Special Needs Families
Marine Corps Community Services
05.2012 - 12.2013
Associate of Science - Business Management
Dallas College
Bloomberg Market Concepts - Accounting And Finance
Dallas College
High School Diploma -
Heritage Christian Academy
CPR/AED Certification -
American Heart Association
Medical Administrative Assistant/ICD-10 Certification -
Texas A&M University Corpus Christi
Family Readiness Assistant Certification -
United States Marine Corps