Morgan Karis McGee
Oviedo,FL
Summary
Proven leader and efficient problem-solver, adept at optimizing team performance and enhancing customer satisfaction at Gravel Bar and Wanderoo Lodge. Leveraged exceptional customer service and cash handling skills to boost bar revenue through innovative promotions and events. Cultivated strong customer and team relationships, demonstrating a strong work ethic and organizational prowess.
Overview
7
7
years of professional experience
Work History
Server
Ruby Street Grille
11.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
Bartener
Farmhouse Restaurant
03.2023 - 10.2023
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bar Manager
Gravel Bar and Wanderoo Lodge
03.2021 - 03.2023
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Closed out cash register and prepared cashier report at close of business.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Salesman
Renaissance Festival
11.2019 - 01.2021
- Promoted and up-sold products and services to meet needs of customers.
- Engaged with customers for in an exciting and thrilling experience.
Work Flow
Microchip
10.2017 - 10.2019
- Processed microchip wafers through acids, gasses, and other various operations.
- Promptly delivered product to next area for proper outcome of product.
- Attended daily meetings to discuss and update other managers about operations.
- Track and locate lost or misplaced microchips.
- Trained new employees on proper handling and safety procedures.
Education
High School Diploma -
Pine Creek High School
Colorado Springs, CO05.2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Memory retention
- Listens well to feedback
- Optimizes use of time
- Organized
- Invites constructive criticism
- Navigate Google Sheets
Timeline
Server
Ruby Street Grille
11.2023 - Current
Bartener
Farmhouse Restaurant
03.2023 - 10.2023
Bar Manager
Gravel Bar and Wanderoo Lodge
03.2021 - 03.2023
Salesman
Renaissance Festival
11.2019 - 01.2021
Work Flow
Microchip
10.2017 - 10.2019
High School Diploma -
Pine Creek High School
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