Morganne Greenfield

Fit by me is an app where you can create and personalize your workout routine with over 800 exercises. It also has pre-made workouts users can browse by target area, duration, fitness level, and equipment.

• Devised organizational vision, mission and foundational structure to facilitate early growth.
• Spearheaded launch of Fit by me from concept to completion.
• Collaborated with application developers to create the application software.
• Collaborated with attorney's to create a trademark and terms of use/privacy policy documents.
• Coordinated a film studio, editor, and models to create the exercises videos.
• Created highly successful marketing and branding strategies to spearhead entry into market.
• Developed and updated website and social media profile pages to market Fit by me.
• Managed and directed budgets, expenditures, accounting, financial reporting.

• Prioritized and organized tasks to efficiently accomplish service goals.
• Developed administrative processes to achieve organizational objectives and improve office efficiency.
• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
• Coordinated appointments, meetings and conferences.
• Composed correspondence, reports and meeting notes.
• Delivered exceptional customer service through direct communication with clients and team members.

• Conducted ongoing audits and recommended action plans to achieve daily, weekly, and monthly sales and membership goals.
• Assisted in leading, coaching, and developing sales associates while creating an environment of accountability, mutual respect, and collaboration.
• Made a minimum of 40 calls a day to generate leads, to ensure customer satisfaction, and execute sales.
• Created marketing strategies to spread brand awareness.
• Delegated daily tasks to team members to optimize group productivity.
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Enforced company policies and procedures to strengthen operational standards across departments.
• Organized schedules, workflows and shift coverage to meet expected business demands.

• Established and maintained an effective referral program and maintained accurate records using established OTF sales systems.
• Created an inviting and customer-focused work environment to maximize customer experience and loyalty.
• Daily telephone inquiries/follow up/customer care calls.
• Ensured proper onboarding of all members through the use of Client Intake Forms and Agreements.
• Built and maintained relationships with peers and upper management to drive team success.
• Answered incoming telephone calls to provide store, products and services information.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
• Acted as initial contact in addressing customer concerns.
• Built trusting relationships with customers by making personal connections.
• Coordinated activities with other departments to ensure quality customer service.
• Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.

• Generated leads through marketing strategies.
• Generated lists of properties compatible with buyers' needs and financial resources.
• Took clients on tours of the properties to ensure a good fit.