Morgen Owens
Reidsville,GA
Summary
Professional, skilled in managing front office operations with focus on delivering exceptional service. Strong ability to coordinate with teams and adapt to changing needs while ensuring smooth daily operations. Effective communicator, adept at handling inquiries, scheduling, and maintaining office efficiency. Known for reliability and positive attitude in fast-paced environment.
Overview
6
6
years of professional experience
Work History
Office Manager
Elevated Offroad
01.2023 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Retail Sales Associate
Twin City Boutique/Pembroke Pharmacy Boutique
07.2021 - 05.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Childcare Provider
Cindy's Daycare
08.2018 - 06.2021
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Provided emotional support and guidance to children during difficult times.
Education
High School Diploma -
Tattnall County High School
Reidsville, GA05-2019
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Bookkeeping
- Document management
- Clerical support
- Billing
- Account reconciliation
- Mail handling
- Scheduling
- Inventory control
- Human resources
Timeline
Office Manager
Elevated Offroad
01.2023 - Current
Retail Sales Associate
Twin City Boutique/Pembroke Pharmacy Boutique
07.2021 - 05.2022
Childcare Provider
Cindy's Daycare
08.2018 - 06.2021
High School Diploma -
Tattnall County High School
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